Plugin documentation

Open the manual of your AlphaNodes plugins with your support token

AlphaNodes online training, about 3 minutes

The support token

With every plugin purchase you receive a token. It is your key to the online documentation of that plugin.

  • A random sequence of letters and numbers, unique and tied to your purchase
  • You find it on your invoice and in your AlphaNodes user profile
  • Valid for the 12 months of your support period

After the support period the token expires, and with it the access to the documentation.

When do I need it?

  • To read the manual of a plugin you bought, always in its latest version
  • To download the documentation
  • To make the manual available to all users of your Redmine via the help menu

Two ways to the manual

The support token opens the documentation in two ways: entered once in the plugin configuration it adds the manual to the Redmine help menu for all users, or used directly as login on docs.alphanodes.com

Option 1: in the help menu

  • Administration, Plugins, the plugin, Configure, tab Help
  • Paste the token into the field Access token and save
  • Every user now finds the manual in the Redmine help menu

Do this once per plugin. Leave the field empty if you do not want to link to the online help.

What it looks like

Option 1: from token to help menu

The tab Help of the plugin configuration with the field Access token, and the Redmine help menu with an entry per plugin manual

Option 1: good to know

  • The manual opens in the language of the user, German or English
  • The Automation manual and the Redmine API documentation appear for administrators only
  • Only an administrator can enter the token in the plugin configuration

Option 2: directly in the browser

  • Open docs.alphanodes.com
  • The browser asks for a login
  • User name: your token. Password: always the letter x

Make sure your browser does not block the login window.

What it looks like

Option 2: the login window

Browser login window for docs.alphanodes.com with the token as user name and the letter x as password

In short

Enter the token once in the plugin configuration, and the whole team finds the manual in the help menu.

Questions or problems?

How to use the token and what to do in case of problems is described in detail in the article on AlphaNodes support tokens in our support area.

The support area is open to customers only.

Thank you

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