AlphaNodes

Redmine Plugin Documentation Access

Webinar created by AlphaNodes GmbH, Oktober 2019. Use the Space key or the arrow keys to navigate through all slides.

Claudia Meindl

Presented by: Claudia Meindl, Redmine Expert

Hello and welcome to our short introduction on how to access our plugin documentation using the support Token.

Our Token session

covers the following sections:

  • What is a AlphaNodes support token
  • When do I need it
  • Where to implement it

AlphaNodes support token

  • When buying our plugins you receive a so called Token.
  • The token is a randomly generated sequence of numbers and letters. It is assigned to your plugin purchase and is unique.
  • The token provides you access to the online documentation of the plugin you have bought.

When do I need it

You need it when you want to access, read or download the plugin documentation or want to make the documentation generally available within your Redmine to all your users via Redmine Help menu.

Where to implement it

You can access the documentation in two ways:

  • via Help-Menu at the top (Option 1)
  • via direct URL to the documentation area (Option 2)

Option 1: Plugin configuration (1/2)

A user with administration rights implements it in the plugin configuration section "Help" via Copy & Paste

AlphaNodes GmbH

Option 1: Plugin configuration (2/2)

If you implement it in the plugin configuration section "Help" via Copy & Paste you make it easily accessible to all your Redmine users via Redmine Help-Menu at the top.
AlphaNodes GmbH

Implement your support token in the "Help"-section of your plugin configuration.

Option 2: URL access

When opening the documentation URL a HTACCESS-popup window opens. Make sure your browser does not block pup-ups! There you enter your Token as follows:

AlphaNodes GmbH

Use the Token as your User name and enter the password, which is always the letter x. Done.

Thank you!

For further information on how to use the token and what to do in case of problems read the full article on AlphaNodes support tokens in our support area (accessable for customers, only).

Professional Redmine Plugins

Make your project management more powerful!

AlphaNodes GmbH

Back to FAQ