Matomo Managed Application Services (Hosting)

Managed Hosting / Matomo Managed Application Services (Hosting)

Matomo Hosting – dos opciones

Operamos Matomo en tu infraestructura o en nuestra nube

Cloud Hosting

Operamos Matomo por ti

Matomo funciona en nuestra infraestructura cloud en Alemania. Incluye actualizaciones, monitoreo, copias de seguridad y soporte. No se requiere administración de servidor por tu parte.

Conforme al RGPD, datos alojados en Alemania
Monitoreo y copias de seguridad 24/7
Seguimiento sin cookies posible
Alternativa profesional a Google Analytics

InHouse (On-Premise)

Tu servidor, nuestra experiencia

Operas Matomo en tu propia infraestructura – nosotros nos encargamos de la configuración, mantenimiento, actualizaciones y soporte. Para el control total sobre tus datos analíticos.

Soberanía total de datos en tu servidor
Sin transferencia de datos a terceros
Acceso SSH restringible a nuestra IP
Hosting independiente del proveedor

Tus ventajas

Con nuestro hosting gestionado ahorras recursos internos y analizas los datos de tu sitio web conforme al RGPD.

Costes previsibles

Costes mensuales fijos en lugar de gastos administrativos internos de operación y mantenimiento.

Siempre actualizado

Tu equipo siempre utiliza una versión Matomo actual, segura y con buen rendimiento.

Seguimiento sin cookies

Matomo permite el seguimiento respetuoso con la privacidad sin cookies – sin pérdida de calidad analítica.

Monitoreo 24/7

Monitoreo centralizado de componentes críticos las 24 horas del día.

Soporte directo

Ayuda competente de personas que conocen y utilizan el software.

Conforme al RGPD

Todos los datos permanecen en Alemania. Sin transferencia a terceros. Soberanía total de datos.

Matomo vs. Google Analytics

Por qué Matomo es la mejor opción para empresas que valoran la privacidad.

Matomo (Hosting gestionado)

Totalmente conforme al RGPD
Soberanía total de datos – tus datos se quedan contigo
Servidor ubicado en Alemania / UE
Seguimiento sin cookies posible
Open source – transparente y extensible

Google Analytics

Protección de datos solo con esfuerzo adicional
La soberanía de datos la tiene Google
Servidores en EE.UU. / distribuidos mundialmente
Seguimiento sin cookies limitado
Software propietario – sin transparencia

Precios Matomo Managed Hosting

Matomo puede funcionar de forma autónoma o en combinación con otras aplicaciones.

Matomo	Own Server	Our Cloud packages
Operation package	InHouse	Hosting M50	Hosting MHP1
Target group	Companies with their own infrastructure (large amounts of data, high resource requirements)	Matomo Core for small companies	Matomo Core for larger companies
Monthly fee (payable in advance by bank transfer or Paypal)	240,00 EUR No limitations	120,00 EUR 50 GB Storage	349,00 EUR 500 GB Storage
Setup fee, one-time	Contact us	120,00 EUR	399,00 EUR
Features
Storage	¹)	50 GB HDD	500 GB SSD
Server location Germany	Data authority remains with the customer ¹)	✓	✓
Unlimited traffic, No software limitations, Sub-Domain	¹)	✓	✓
Own IP address, Own domain possible	¹)		✓
Matomo Cluster	On request
Tree donation 2026: Planting trees for a better climate
We are happy about every subscription you make and donate 1 tree.	-	✓	✓

Pricing: Our offers are solely for businesses in compliance with §14 BGB (German Civil Code). All price information are net prices and subject to legal VAT. If you order our services outside of Germany, other sales tax rates may apply (Reverse Charge). Payable monthly in advance (invoicing).

FAQ

What does InHouse¹ mean?

InHouse = On Premise. We take over the hosting of open source applications that are operated on your server in your infrastructure. Provision of the server (Linux) is done by the customer. Here there are no restrictions in terms of performance, hardware, resources, location. Suitable for companies with compliance requirements and higher security standards due to sensitive data.

What does Cloud mean?

The open source applications are provided by us (our server). Root access not possible. Our servers are located at a leading Data Center from Germany whose operator is certified according to DIN ISO/IEC 27001. The data center park is equipped with state-of-the-art security technology (24/7 monitoring, access controls), has a modern early fire detection system, redundant UV systems and is fully air-conditioned. The customer receives an administrator account for further administration of its application and users. Customer is responsible for the activities of all its End Users and the way End Users use data, even if those End Users are not from the Customer's organization or domain.

What makes our service secure

Encryption & Transmission: Our German cloud servers provide comprehensive protection for your development and/or project data. All data transmissions are secured through SSL/TLS encryption (HTTPS) for web access and SSH for command line access. All services (Redmine, Nextcloud, Matomo, Rocket.Chat, HedgeDoc) use Let's Encrypt certificates for secure connections.
Access Security: Access to all applications is provided by default via password-based authentication and can optionally be additionally secured through Multi-Factor Authentication (MFA). Additional authentication methods such as Single Sign-On (SSO) are available upon request. All systems work with role-based access controls for granular permission management.
Operations & Compliance: As a GDPR-compliant German company, we perform regular security updates and create automated, encrypted backups of your data. Our servers are located exclusively in German data centers, ensuring that all data is subject to German data protection laws and no third-country transfers take place.

Hard disc capacity

The available disk space also includes the memory required for the application (incl. databases, libraries, plugins, addons etc.) itself. The remaining hard disk space is available for the data.

What Matomo version is provided?

We provide a Matomo version, which includes all Core Web Analytics Features of the currently available open source community application. You also have the option of accessing additional (possibly chargeable) plugins via the Matomo Marketplace. If the desired additional plugins are paid applications (so called Premium features), you will need to purchase a license key from Matomo.org directly. Important: This will incur additional costs outside of the package booked here. The customer concludes a separate contract with the external plugin provider. The billing of Matomo plugins subject to a charge has nothing to do with the AlphaNodes offer. We only take care of the installation and activation of the desired additional plugins (additional service subject to a charge).

We have services that suits your needs and move your business forward.

Conditions (InHouse and Cloud)

All pricing in EUR and net. Monthly billing in advance, only.
Minimum period: 1 month. Can be cancelled 2 weeks before the end of the service period.
E-mail support: Acceptance of error messages, technical support requests, other activities exclusively via the customer area
Troubleshooting, answering support requests according to the "Best Effort" principle within our service hours
Service hours: Mon - Fri from 9:00 to 17:00 (CET/CEST) with the exception of public holidays (BY, D)
Contract for order processing (AVV): An AVV in accordance with GDPR is concluded in the course of our chargeable hosting services. The documents are available to customers in the customer area after you have placed an offical order.

Additional setup conditions (InHouse)

Down payment for customers outside Germany: When the final order is placed, a down payment of 100% of the ordered positions is due. The customer will receive an invoice with concrete payment information. To be paid by the customer to us before the start of work (via PayPal or bank transfer to german bank account). The remaining amount (for other services, development etc.) is then payable on completion of the work in accordance with the term of payment from our final invoice.

¿Para quién es nuestro hosting?

Mantén el control sobre tus datos analíticos – sin comprometer la privacidad.

PYMES y equipos de marketing

Analítica web profesional sin dependencia de Google. Conforme al RGPD y con soberanía total de datos.

Prioridad en la privacidad

Si necesitas proteger datos sensibles de usuarios, necesitas una plataforma de análisis sin transferencia de datos a terceros países.

Sectores regulados

Para empresas en sectores con requisitos estrictos de cumplimiento – salud, finanzas, sector público.

Qué incluye nuestro paquete de servicios

Para el mejor funcionamiento posible, seguro y sin errores, nos encargamos proactivamente del mantenimiento regular de tu instancia Matomo.

Actualizaciones y mantenimiento

Actualizaciones del núcleo Matomo y versiones de parche
Actualizaciones de seguridad aplicadas rápidamente
Actualizaciones de plugins a través de Matomo Marketplace
Mantenimiento del sistema operativo Linux

Seguridad y monitoreo

Copias de seguridad cifradas (diarias + snapshots cada 4 horas)
Monitoreo de componentes críticos 24/7
Resolución rápida de problemas en caso de incidentes
Certificados SSL y control de acceso

InHouse Hosting – cómo funciona

¿El control total sobre tus datos analíticos es importante para ti? Entonces nuestro paquete de servicios InHouse es la elección correcta.

Tú proporcionas el servidor

Servidor físico o instancia virtual (Ubuntu o Debian)
En tu empresa o en un centro de datos de tu elección
Acceso SSH (sin VPN), restringible a nuestra IP

Nosotros gestionamos las operaciones

Instalación y configuración profesional de Matomo
Gestión de actualizaciones para SO, núcleo Matomo y plugins
Actualizaciones de seguridad automáticas, copias de seguridad, resolución de problemas

Tú te beneficias de

Matomo estable y con buen rendimiento en tu propio servidor
Costes previsibles dentro de un presupuesto fijo
Soporte rápido y competente en caso de emergencia

Optional

Support and individual services (remote)

Technical support regarding the care of the server environment (in case of malfunctions and failures) are usually included in the monthly package price. Not included are development services, consulting, user support or other (configuration) services that go beyond the technical support of the server. As well as post installation / activation of additional functionality, AddOns, Plugins, Libraries etc. Extra costs are charged for these services. A claim to support services in this context does not exist.
The operation of additional software that requires root permission for installation or operation is fundamentally not possible.

Soluciones de servicios profesionales

Desde consultoría y conceptualización hasta implementación, estrategia y optimización. Llevamos estándares de TI establecidos a pequeñas y medianas empresas.

Vista general de servicios

Matomo Hosting – sin preocupaciones.

Matomo es la plataforma open source líder para análisis web. Ofrece seguimiento conforme al RGPD, soberanía total de datos y análisis sin cookies – la alternativa profesional a Google Analytics para empresas que valoran la privacidad y la independencia.

Nosotros nos encargamos de las operaciones para que tú puedas concentrarte en tu negocio.

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