Managed Hosting / Matomo Managed Application Services (Hosting)

Matomo Hosting – two options

We run Matomo on your infrastructure or in our cloud

Cloud Hosting

We run Matomo for you

Matomo runs in our cloud infrastructure in Germany. Including updates, monitoring, backups and support. No server administration required on your end.

GDPR-compliant, data hosted in Germany
24/7 monitoring and backups
Cookie-free tracking possible
Professional alternative to Google Analytics

InHouse (On-Premise)

Your server, our expertise

You run Matomo on your own infrastructure – we handle setup, maintenance, updates and support. For full control over your analytics data.

Full data sovereignty on your server
No data transfer to third parties
SSH access restrictable to our IP
Hosting independent of the vendor

Your benefits

With our managed hosting you save internal resources and track your website data GDPR-compliantly.

Predictable costs

Fixed monthly costs instead of internal administration expenses for operation and maintenance.

Always up to date

Your team always uses a current, secure and performant Matomo version.

Cookie-free tracking

Matomo enables privacy-compliant tracking without cookies – with no loss of analytics quality.

24/7 Monitoring

Centralized monitoring of critical components around the clock.

Direct support

Competent help from the people who know and use the software themselves.

GDPR-compliant

All data stays in Germany. No transfer to third parties. Full data sovereignty.

Matomo vs. Google Analytics

Why Matomo is the better choice for privacy-conscious businesses.

Matomo (Managed Hosting)

Fully GDPR-compliant
Full data sovereignty – your data stays with you
Server location Germany / EU
Cookie-free tracking possible
Open source – transparent and extensible

Google Analytics

Data protection only with additional effort
Data sovereignty lies with Google
Servers in the USA / distributed worldwide
Cookie-free tracking limited
Proprietary software – no transparency

Pricing Matomo Managed Hosting

Matomo can be run standalone or in combination with other applications.

Matomo	Own Server	Our Cloud packages
Operation package	InHouse	Hosting M50	Hosting MHP1
Target group	Companies with their own infrastructure (large amounts of data, high resource requirements)	Matomo Core for small companies	Matomo Core for larger companies
Monthly fee (payable in advance by bank transfer or Paypal)	240,00 EUR No limitations	120,00 EUR 50 GB Storage	349,00 EUR 500 GB Storage
Setup fee, one-time	Contact us	120,00 EUR	399,00 EUR
Features
Storage	¹)	50 GB HDD	500 GB SSD
Server location Germany	Data authority remains with the customer ¹)	✓	✓
Unlimited traffic, No software limitations, Sub-Domain	¹)	✓	✓
Own IP address, Own domain possible	¹)		✓
Matomo Cluster	On request
Tree donation 2026: Planting trees for a better climate
We are happy about every subscription you make and donate 1 tree.	-	✓	✓

Pricing: Our offers are solely for businesses in compliance with §14 BGB (German Civil Code). All price information are net prices and subject to legal VAT. If you order our services outside of Germany, other sales tax rates may apply (Reverse Charge). Payable monthly in advance (invoicing).

FAQ

What does InHouse¹ mean?

InHouse = On Premise. We take over the hosting of open source applications that are operated on your server in your infrastructure. Provision of the server (Linux) is done by the customer. Here there are no restrictions in terms of performance, hardware, resources, location. Suitable for companies with compliance requirements and higher security standards due to sensitive data.

What does Cloud mean?

The open source applications are provided by us (our server). Root access not possible. Our servers are located at a leading Data Center from Germany whose operator is certified according to DIN ISO/IEC 27001. The data center park is equipped with state-of-the-art security technology (24/7 monitoring, access controls), has a modern early fire detection system, redundant UV systems and is fully air-conditioned. The customer receives an administrator account for further administration of its application and users. Customer is responsible for the activities of all its End Users and the way End Users use data, even if those End Users are not from the Customer's organization or domain.

What makes our service secure

Encryption & Transmission: Our German cloud servers provide comprehensive protection for your development and/or project data. All data transmissions are secured through SSL/TLS encryption (HTTPS) for web access and SSH for command line access. All services (Redmine, Nextcloud, Matomo, Rocket.Chat, HedgeDoc) use Let's Encrypt certificates for secure connections.
Access Security: Access to all applications is provided by default via password-based authentication and can optionally be additionally secured through Multi-Factor Authentication (MFA). Additional authentication methods such as Single Sign-On (SSO) are available upon request. All systems work with role-based access controls for granular permission management.
Operations & Compliance: As a GDPR-compliant German company, we perform regular security updates and create automated, encrypted backups of your data. Our servers are located exclusively in German data centers, ensuring that all data is subject to German data protection laws and no third-country transfers take place.

Hard disc capacity

The available disk space also includes the memory required for the application (incl. databases, libraries, plugins, addons etc.) itself. The remaining hard disk space is available for the data.

What Matomo version is provided?

We provide a Matomo version, which includes all Core Web Analytics Features of the currently available open source community application. You also have the option of accessing additional (possibly chargeable) plugins via the Matomo Marketplace. If the desired additional plugins are paid applications (so called Premium features), you will need to purchase a license key from Matomo.org directly. Important: This will incur additional costs outside of the package booked here. The customer concludes a separate contract with the external plugin provider. The billing of Matomo plugins subject to a charge has nothing to do with the AlphaNodes offer. We only take care of the installation and activation of the desired additional plugins (additional service subject to a charge).

We have services that suits your needs and move your business forward.

Conditions (InHouse and Cloud)

All pricing in EUR and net. Monthly billing in advance, only.
Minimum period: 1 month. Can be cancelled 2 weeks before the end of the service period.
E-mail support: Acceptance of error messages, technical support requests, other activities exclusively via the customer area
Troubleshooting, answering support requests according to the "Best Effort" principle within our service hours
Service hours: Mon - Fri from 9:00 to 17:00 (CET/CEST) with the exception of public holidays (BY, D)
Contract for order processing (AVV): An AVV in accordance with GDPR is concluded in the course of our chargeable hosting services. The documents are available to customers in the customer area after you have placed an offical order.

Additional setup conditions (InHouse)

Down payment for customers outside Germany: When the final order is placed, a down payment of 100% of the ordered positions is due. The customer will receive an invoice with concrete payment information. To be paid by the customer to us before the start of work (via PayPal or bank transfer to german bank account). The remaining amount (for other services, development etc.) is then payable on completion of the work in accordance with the term of payment from our final invoice.

Who is our hosting for?

Keep control over your analytics data – without compromising on privacy.

SMEs and marketing teams

Professional web analytics without dependency on Google. GDPR-compliant and with full data sovereignty.

Data privacy focus

If you need to protect sensitive user data, you need an analytics platform without data transfer to third countries.

Regulated industries

For businesses in industries with strict compliance requirements – healthcare, finance, public sector.

What our service package includes

For the best possible, secure and error-free operation we proactively handle the regular maintenance of your Matomo instance.

Updates & Maintenance

Matomo core updates and patch releases
Security updates applied promptly
Plugin updates via the Matomo Marketplace
Linux operating system maintenance

Security & Monitoring

Encrypted backups (daily + snapshots every 4h)
24/7 monitoring of critical components
Fast troubleshooting in case of incidents
SSL certificates and access control

InHouse Hosting – how it works

Full control over your analytics data is important to you? Then our InHouse service package is the right choice.

You provide the server

Physical server or virtual instance (Ubuntu or Debian)
At your company or at a data center of your choice
SSH access (without VPN), restrictable to our IP

We handle operations

Professional installation and setup of Matomo
Update management for OS, Matomo core and plugins
Automatic security updates, backups, troubleshooting

You benefit from

Stable and performant Matomo on your own server
Predictable costs within a fixed budget
Fast, competent support in case of emergency

Optional

Support and individual services (remote)

Technical support regarding the care of the server environment (in case of malfunctions and failures) are usually included in the monthly package price. Not included are development services, consulting, user support or other (configuration) services that go beyond the technical support of the server. As well as post installation / activation of additional functionality, AddOns, Plugins, Libraries etc. Extra costs are charged for these services. A claim to support services in this context does not exist.
The operation of additional software that requires root permission for installation or operation is fundamentally not possible.

Professional Service Solutions

From consulting and conception to implementation, strategy and optimization. We bring established IT standards to small and medium-sized businesses.

Service overview

Matomo Hosting – worry-free.

Matomo is the leading open source platform for web analytics. It offers GDPR-compliant tracking, full data sovereignty and cookie-free analytics – the professional alternative to Google Analytics for businesses that value privacy and independence.

We handle operations so you can focus on your business.

Get in touch