Managed Hosting / Matomo Managed Application Services (Hosting)
Matomo
Matomo is an open source web analytics platform and represents an alternative to Google Analytics. It can be operated as a web application on its own server or in the cloud. Especially the option of self-hosting guarantees more user privacy than with other providers.
In addition to numerous analysis functions, the core installation of Matomo also provides user administration. This allows Managed Application Hosting customers to manage their own user accounts and their user permissions for data analysis.
Our Matomo Managed Application Services
We provide you with a ready-to-use Matomo Core installation. And subsequently, we ensure the best possible, safe and error-free operation. We proactively take care of the regular care and maintenance of your Matomo application. Update management, security updates, backups, monitoring, technical support.
You decide if this happens on your own server (InHouse) or on our server (Cloud).
Advantages
- Savings of internal resources and relief of the own IT department
- Reduction of administrative burden and administrative barriers
- Fixed, calculable monthly costs
- Always up-to-date, secure, high-performance application
- 24/7 monitoring (availability and performance)
- Optimal integration with other applications (e.g. Redmine)
Matomo (InHouse Server)
You want to run Matomo on your own server at your company or at a hoster of your choice? Then our InHouse-Operation Package is a possible good choice for you.
Advantages Managed Hosting InHouse
- Increased data security: data is stored in your own infrastructure
- Stepless control over hardware limits
- No limitation (e.g. number of accesses, data volumes, users etc.)
- Monthly budget is within a manageable range
- Saving internal resources. Relief of the own IT department
A regularly maintained server usually runs more stable and secure. However, in many companies, the time to carry out these important maintenance tasks regularly and, above all, in a prompt way usually fails. We take over this service for you.
It's very simple
You allocate us a Linux server instance:
- physical server or virtual instance
- this is located either in your company or in an external data center of your choice
With our operating package we ensure that:
- Matomo runs stable and performant on your own server
- and the costs are within the range that can be planned.
We take over for you
- Professional installation and setup, as well as operational provision of the Matomo Application on the server
- Implementation and maintenance of the update management for the underlying Linux operating system, Matomo instance
- Automatic, real-time security updates of the operating system and Matomo during operation.
- Backup creation, Operation and fault clearance
- Provision of management access (administrator authorization for Matomo)
Optional
- Support and individual services (remote)
Technical support regarding the care of the server environment (in case of malfunctions and failures) are usually included in the monthly package price. Not included are development services, consulting, user support or other (configuration) services that go beyond the technical support of the server. As well as post installation / activation of additional functionality, AddOns, Plugins, Libraries etc. Extra costs are charged for these services. A claim to support services in this context does not exist.
The operation of additional software that requires root permission for installation or operation is fundamentally not possible.
Matomo (Cloud Server)
A cloud solution is an option for you if the server does not have to be located at your company. Benefit directly from our reliable and powerful cloud services.
Depending on your needs and requirements, we have different packages on offer.
Pricing Managed Hosting
With our hosting offer it is possible to use Matomo as extension for the bug tracking system Redmine.
| Matomo | Own Server | Our Cloud packages | Operation package | InHouse | Hosting M50 | Hosting MHP1 |
| Target group | Companies with their own infrastructure (large amounts of data, high resource requirements) | Matomo Core for small companies | Matomo Core for larger companies |
| Monthly fee (payable in advance by bank transfer or Paypal) | 195,00 EUR No limitations | 120,00 EUR 50 GB Storage | 349,00 EUR 500 GB Storage |
| Setup fee, one-time | Contact us | 120,00 EUR | 399,00 EUR | Features |
| Storage | ¹) | 50 GB HDD | 500 GB SSD |
| Server location Germany | Data authority remains with the customer ¹) | ✓ | ✓ |
| Unlimited traffic, No software limitations, Sub-Domain | ¹) | ✓ | ✓ |
| Own IP address, Own domain possible | ¹) | ✓ | |
| Matomo Cluster | On request | Tree donation 2025: Planting trees for a better climate | |
| We are happy about every subscription you make and donate 1 tree. | - | ✓ | ✓ |
Pricing: Our offers are solely for businesses in compliance with §14 BGB (German Civil Code). All price information are net prices and subject to legal VAT. If you order our services outside of Germany, other sales tax rates may apply (Reverse Charge). Payable monthly in advance (invoicing).
Our company is GDPR compliant. To protect your data, we perform regular security updates and automated backups.
We have services that suits your needs and move your business forward.
Conditions (InHouse and Cloud)
- All pricing in EUR and net. Monthly billing in advance, only.
- Minimum period: 1 month. Can be cancelled 2 weeks before the end of the service period.
- E-mail support: Acceptance of error messages, technical support requests, other activities exclusively via the customer area
- Troubleshooting, answering support requests according to the "Best Effort" principle within our service hours
- Service hours: Mon - Fri from 9:00 to 17:00 (CET/CEST) with the exception of public holidays (BY, D)
- Contract for order processing (AVV): An AVV in accordance with GDPR is concluded in the course of our chargeable hosting services. The documents are available to customers in the customer area after you have placed an offical order.
Additional setup conditions (InHouse)
- Down payment for customers outside Germany: When the final order is placed, a down payment of 100% of the ordered positions is due. The customer will receive an invoice with concrete payment information. To be paid by the customer to us before the start of work (via PayPal or bank transfer to german bank account). The remaining amount (for other services, development etc.) is then payable on completion of the work in accordance with the term of payment from our final invoice.
