Managed Hosting / Servicios de aplicaciones gestionadas de Redmine (Hosting)

Redmine Hosting - dos opciones

Ejecutamos Redmine en su infraestructura o en nuestra nube

Cloud Hosting

Ejecutamos Redmine por usted

Redmine funciona en nuestra infraestructura cloud en Alemania. Actualizaciones, monitorización, copias de seguridad y soporte incluidos. Sin necesidad de administración de servidores por su parte.

  • Conforme al GDPR, datos alojados en Alemania
  • Monitorización 24/7 y copias de seguridad
  • Actualizaciones regulares y parches de seguridad
  • AlphaNodes Core Stack incluido, Add-Ons reservables opcionalmente

InHouse (On-Premise)

Su servidor, nuestra experiencia

Usted ejecuta Redmine en su propia infraestructura - nosotros nos encargamos de la instalación, el mantenimiento, las actualizaciones y el soporte. Para un control total sobre sus datos.

  • Control total de los datos en su servidor
  • Escalable para equipos en crecimiento
  • Acceso SSH restringible a nuestra IP
  • AlphaNodes Core Stack incluido, Add-Ons reservables opcionalmente

Sus beneficios

Con nuestro hosting gestionado ahorra recursos internos y protege los datos de sus proyectos a largo plazo.

Costes previsibles

Costes mensuales fijos en lugar de gastos internos de administración para operación y mantenimiento.

Siempre actualizado

Su equipo siempre utiliza una versión de Redmine actual, segura y con buen rendimiento.

AlphaNodes Core Stack incluido

Las funcionalidades del AlphaNodes Core Stack están disponibles para uso gratuito durante el periodo de gestión, según se requiera.

Monitorización 24/7

Supervisión centralizada de componentes críticos las 24 horas del día.

Soporte directo

Ayuda competente del equipo que conoce y desarrolla el software.

Conforme al GDPR

Todos los datos permanecen en Alemania. Sin transferencia a terceros.

Elija su modalidad de hosting

Decida quién opera el servidor. Después elija el paquete adecuado.

Cloud Hosting

Ejecutamos Redmine por usted

Redmine funciona en nuestra infraestructura cloud alemana. Tres paquetes según sus necesidades de funcionalidades.

Ver paquetes Cloud

InHouse Hosting

Su servidor, nuestra experiencia

Usted aporta el servidor, nosotros nos encargamos de la operación y el mantenimiento. Tres paquetes más Add-Ons reservables individualmente.

Ver paquetes InHouse

Precios Redmine Managed Hosting

Redmine puede ejecutarse de forma independiente o en combinación con otras aplicaciones.

Cloud Hosting

For all Cloud packages

Operations
  • No setup fee
  • Updates automatic
  • Support via customer area
  • Plugins of the AlphaNodes Core Stack usable
Infrastructure
  • Server location: Germany
  • min. 100 GB storage capacity
  • Traffic unlimited
  • Current Redmine incl. 2FA
Access and Domain
  • AlphaNodes subdomain included
  • Own domain optional
  • Own SMTP server usable
  • API requests limited

Data migration from an existing Redmine system is included in all Cloud packages. Projects and users are unlimited.

Entry

Cloud Basic

For small teams, without AI requirements
€ 299 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
Note: SAML / SSO and AI Add-On are not available here due to hardware constraints.
Order now
Advanced

Cloud Professional

For interactive project planning
€ 499 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • Planning Add-On
    Interactive Gantt with drag & drop and inline editing, issue checklists to check off, Timesheet for convenient time tracking, Templates for reusable templates
Order now
Complete

Cloud Business

For teams with SSO and AI requirements
€ 699 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • AI Add-On
  • SAML / SSO Add-On
Order now
Flexible extensions: ClamAV and Enterprise Support can be added to any Cloud package. AI Add-On and SAML / SSO Add-On are available from Cloud Professional onwards.
InHouse Hosting

For all InHouse packages

Operations
  • Setup from 700 EUR
  • Updates automatic
  • Support via customer area
  • Plugins of the AlphaNodes Core Stack usable
Infrastructure
  • Server location: Customer site
  • Storage: Customer responsibility
  • Traffic: Customer responsibility
  • Current Redmine incl. 2FA
Requirements
  • Own domain required
  • Own SMTP server required
  • API requests unlimited
  • Projects and users unlimited

Data migration from an existing Redmine system is available and billed separately based on effort.

Entry

InHouse Basic

For small teams, no AI requirement
€ 240 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
Get a quote
Advanced

InHouse Professional

For interactive project planning
€ 489 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • Planning Add-On
    Interactive Gantt with drag & drop and inline editing, issue checklists to check off, Timesheet for convenient time tracking, Templates for reusable templates
Get a quote
Complete

InHouse Business

For teams with SSO and AI requirements
€ 638 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • AI Add-On
  • SAML / SSO Add-On
Get a quote
Flexible with InHouse: All Add-Ons can be added to any InHouse package as needed - since you provide the hardware, there are no hardware-based restrictions.

Conditions (InHouse and Cloud)

  • All pricing in EUR and net. Monthly billing in advance, only.
  • Minimum period: 1 month. Can be cancelled 2 weeks before the end of the service period.
  • E-mail support: Acceptance of error messages, technical support requests, other activities exclusively via the customer area
  • Troubleshooting, answering support requests according to the "Best Effort" principle within our service hours
  • Service hours: Mon - Fri from 9:00 to 17:00 (CET/CEST) with the exception of public holidays (BY, D)
  • Contract for order processing (AVV): An AVV in accordance with GDPR is concluded in the course of our chargeable hosting services. The documents are available to customers in the customer area after you have placed an offical order.

Additional setup conditions (InHouse)

  • Down payment for customers outside Germany: When the final order is placed, a down payment of 100% of the ordered positions is due. The customer will receive an invoice with concrete payment information. To be paid by the customer to us before the start of work (via PayPal or bank transfer to german bank account). The remaining amount (for other services, development etc.) is then payable on completion of the work in accordance with the term of payment from our final invoice.

Bueno saber: AlphaNodes Core Stack y Add-Ons

La diferencia entre los plugins incluidos de forma permanente y las funcionalidades reservables.

AlphaNodes Core Stack

Los plugins incluidos en el AlphaNodes Core Stack en el momento de realizar el pedido están disponibles para su uso en nuestros paquetes de hosting durante la duración del contrato, según se requiera.

Add-Ons

Los Add-Ons se facturan mensualmente y por separado. Tras la desinstalación, las funcionalidades asociadas dejan de estar disponibles.

Incluidos en el AlphaNodes Core Stack

Plugins del AlphaNodes Core Stack - incluidos en todos los paquetes de hosting, activables según necesidad

Redmine DevOps Redmine DB Redmine HRM Redmine Passwords Redmine Reporting Redmine Wiki Guide Redmine Automation Redmine ServiceDesk

Automation & ServiceDesk incluidos en todos los paquetes - servidor SMTP propio requerido.

Add-Ons disponibles

Los Add-Ons (Premium Plugins) amplían su hosting con funcionalidades adicionales. Tarifa mensual, parcialmente incluidos en los paquetes de nivel superior. Se aplica un coste de instalación único al activar.

AI Add-On

Integración IA, desde Cloud Pro

99 EUR / mes

SAML / SSO Add-On

Integración Single Sign-On

299 EUR / mes

Planning Add-On

Gantt, Issue Checklists, Templates, Timesheet

249 EUR / mes

ClamAV Add-On

Análisis antivirus de archivos adjuntos

29 EUR / mes

Enterprise Support

Horas de soporte + selección de Premium Plugins

A consultar

Producto premium independiente

Redmine AI Hosting

Infraestructura IA local conforme al GDPR para empresas con requisitos estrictos de protección de datos. Puede añadirse a cualquier paquete de hosting.

Más información

Entornos de prueba

Instancia Redmine paralela para pruebas, modelado de datos y formación

Con cada paquete de hosting se puede reservar un entorno de prueba adicional. Funciona en paralelo al entorno de producción y es adecuado para el modelado de datos, pruebas de rendimiento, pruebas de plugins y formación. La instalación y el mantenimiento se realizan de forma análoga al entorno de producción. La instalación se factura una sola vez según el esfuerzo. Encontrará el precio mensual en la tabla de servicios opcionales que aparece a continuación.

Los Add-Ons están disponibles exclusivamente en los entornos de producción y no pueden activarse en los entornos de prueba. Encontrará los detalles de cada Add-On en las páginas de producto correspondientes.

Servicios opcionales

Servicios adicionales reservables a demanda con cualquier paquete de hosting.

Optional services² (all hosting packages)
Third-party / community plugin maintenance, monthly*
10,- € surcharge / per plugin
Additional test environment, monthly
119,- €
Additional HedgeDoc Pad, monthly
50,- €
Per additional 100GB storage, monthly (Cloud Basic)
20,- €
Migration of MySQL data to PostgreSQL, one-time
on request
Corporate Branding (Logo, Header, Footer)
on request
Other customizations / services
on request
Enterprise Support Packages
discounted support hours (5, 10, 20h)
FAQ
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InHouse = On Premise. We take over the hosting of open source applications that are operated on your server in your infrastructure. Provision of the server (Linux) is done by the customer. Here there are no restrictions in terms of performance, hardware, resources, location. Suitable for companies with compliance requirements and higher security standards due to sensitive data.
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The open source applications are provided by us (our server). Root access not possible. Our servers are located at a leading Data Center from Germany whose operator is certified according to DIN ISO/IEC 27001. The data center park is equipped with state-of-the-art security technology (24/7 monitoring, access controls), has a modern early fire detection system, redundant UV systems and is fully air-conditioned. The customer receives an administrator account for further administration of its application and users. Customer is responsible for the activities of all its End Users and the way End Users use data, even if those End Users are not from the Customer's organization or domain.
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Encryption & Transmission: Our German cloud servers provide comprehensive protection for your development and/or project data. All data transmissions are secured through SSL/TLS encryption (HTTPS) for web access and SSH for command line access. All services (Redmine, Nextcloud, Matomo, Rocket.Chat, HedgeDoc) use Let's Encrypt certificates for secure connections.
Access Security: Access to all applications is provided by default via password-based authentication and can optionally be additionally secured through Multi-Factor Authentication (MFA). Additional authentication methods such as Single Sign-On (SSO) are available upon request. All systems work with role-based access controls for granular permission management.
Operations & Compliance: As a GDPR-compliant German company, we perform regular security updates and create automated, encrypted backups of your data. Our servers are located exclusively in German data centers, ensuring that all data is subject to German data protection laws and no third-country transfers take place.
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The available disk space also includes the memory required for the application (incl. databases, libraries, plugins, addons etc.) itself. The remaining hard disk space is available for the data.
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We always provide a current, stable Redmine version. The standard features include: project management, issue management, time tracking (spent time on issues), document management, wiki, news, discussion forum, roles and permissions management, API, custom fields, issue workflows, calendar, Gantt chart, activity log, email notifications, issue import via CSV.
Plugins: In addition, selected community plugins are used that enable more productive work (e.g., additionals, additional_tags).
Updates: Updates (Redmine minor releases, Redmine plugins) are applied regularly and promptly after automatic and/or manual review. Redmine major releases are applied after manual compatibility review and internal testing. Security updates are checked and applied at the system level (Linux) every four hours (if available).
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Q: How often? Backups are stored encrypted. Database once per day (Redmine files/uploads and database). A database snapshot every 4 hours.
Q: Which version? The complete database, as we use BorgBackup. The complete database is always restored if necessary (individual issues, wiki pages, or file attachments are not possible due to the Redmine architecture).
Q: Time range? The last 2 days / 1 set from the last week / 1 set from the last month.
Q: Who performs the restore? Restoring backups is part of our service. We take care of it for you when it becomes necessary.
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Our optimized Redmine system uses selected plugins for secure and productive operation. Additional plugins (community or third-party) require our prior compatibility review, regular maintenance (bug fixes, updates), and assessment of potential issues. Integration is only possible after a positive review.
The costs for inclusion in our monthly application maintenance (incl. review, update deployment, and compatibility check) vary depending on the plugin. We will inform you of the exact costs in an individual offer.
Third-party plugins: A valid customer support license (for commercial plugins) and compatibility with the existing system are required. We reserve the right to reject a plugin request if security, compatibility, or updates would be compromised.
Additional costs: For the use of plugins that are not provided and maintained by us, one-time costs for integration or uninstallation as well as monthly additional costs may apply.
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AlphaNodes Core Stack: Upon termination of the hosting contract, updates, support, maintenance and documentation access end for the plugins of the AlphaNodes Core Stack. For Cloud Hosting, system access is blocked at the end of the contract; for InHouse Hosting, our current Terms of Use apply.
Add-Ons: Add-Ons are billed separately on a monthly basis and are exclusively usable within the scope of the hosting contract. After cancellation of the hosting contract or individual Add-Ons, the associated plugins are uninstalled and their functions are no longer available. A transfer to a standalone Support License is not possible.
Redmine data (Cloud): After cancellation of a booked Managed Application Hosting Cloud package, access to the application is blocked at the end of the term and the data (including backups) is irrevocably deleted. The customer is therefore expressly required to save or export their data on their own in good time before the end of the term, or to arrange a migration of the data (e.g., backup) to another system (see Terms and Conditions).
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A test environment is a parallel Redmine instance to the production environment, which can be booked for 119 EUR per month in addition to the booked hosting package. Setup is charged once based on effort. The test environment is operated and maintained analogously to the production environment (updates, backups, monitoring). It is suitable for tasks such as data modeling, performance testing, plugin testing, and training.

Add-Ons such as AI Add-On, SAML / SSO Add-On, Planning Add-On, or ClamAV Add-On are not available in test environments and can only be booked and used in the production environment.
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Add-Ons are functional extensions to your Redmine instance. The respective features are available to you exclusively as long as the Add-On is actively booked. Without an active Add-On, these features are not present in Redmine.

The following Add-Ons are currently available for monthly booking:
  • Planning Add-On - Bundles several plugins for interactive project planning in Redmine. Details on the Planning Add-On features page.
  • AI Add-On - Unlocks all AI features in Redmine. With an active Add-On, you can connect your AI provider (OpenAI, Anthropic, Azure OpenAI, Google Gemini, Ollama, and others) and use AI-powered issue analyses, summaries, text generation, and more. Not available in Cloud Basic due to hardware constraints.
  • SAML / SSO Add-On - Activates Single Sign-On in Redmine. Supports Microsoft Entra ID, Okta, Google, Keycloak, Shibboleth, and others - fully configurable via the web interface.
  • ClamAV Add-On - Virus scanning for attachments. Security Add-On for companies with compliance requirements.
The Enterprise Support Package combines a selection of Premium Plugins (Add-Ons) with a fixed monthly support hour quota. The currently valid package scope is defined in the current offer.
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Even when the AI model itself runs on an external server (e.g., OpenAI, Azure OpenAI, or an Ollama server), the AI Add-On generates noticeable load on your Redmine server with every request:
  • Context building: Before each request, the plugin gathers relevant Redmine data (issues, wiki content, project context). This causes a RAM and CPU peak per request.
  • Tool calls: When the AI performs actions (create issue, search wiki, change status), the plugin executes these tasks directly in Redmine - in addition to normal operation.
  • Long connection duration: An AI response typically takes 10 to 60 seconds. During that time, a web worker or streaming connection remains bound.
  • Response processing: Streaming responses and larger text amounts must be held in memory and processed.
On entry-level hardware, available workers run out quickly under multiple concurrent users - Redmine then becomes slower even for users who do not use the AI Add-On at all. Cloud Basic is therefore deliberately sized for small teams without AI requirements. From Cloud Professional onwards, the AI Add-On can be added; in the Cloud Business package it is already included.
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The Planning Add-On bundles several plugins for interactive project planning in Redmine. A complete overview of all included plugins and features is available on the Planning Add-On features page.
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Add-Ons are monthly usage fees. When an Add-On is canceled, the associated plugin is removed from your Redmine instance. After uninstallation, the associated features are no longer available.

The plugins included in the hosting package (AlphaNodes Core Stack) remain active for the entire term of the hosting contract and cannot be canceled individually.
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Many of our customers either operated Redmine themselves or planned to operate it themselves. The most important reasons for switching to our holistic support were:

Cost savings: Internal installation and maintenance require specialized IT staff, server hardware, software licenses, and extensive maintenance, including the provision of security updates. External providers like us amortize these costs across many clients and offer more cost-effective, scalable solutions. Regular updates are professionally managed, freeing up internal resources and minimizing the risk of outdated software and associated security vulnerabilities.

Focus on core business: Internal IT can concentrate on the company's core competencies instead of spending valuable time managing and maintaining web applications. As your external hosting provider, we assume full responsibility for availability, security, and regular updates, relieving internal IT of administrative tasks and allowing them to focus on more strategically important projects. This also prevents crucial security updates for Redmine or other applications from being neglected. And in case of questions or problems, we are your competent contact for both technical and user support requests.

¿Para quién es nuestro hosting?

Con nuestra experiencia eliminamos los obstáculos de la operación autogestionada de Redmine.

PYMEs y organizaciones sin ánimo de lucro

A menudo faltan recursos internos o conocimientos para la operación y el mantenimiento. Nuestro hosting ofrece flexibilidad y control de costes.

Enfoque en privacidad

Los equipos que gestionan proyectos sensibles y necesitan control sobre sus datos pueden implementar los estándares de seguridad de forma óptima con nuestro hosting.

Startups

Redmine es perfecto para un crecimiento rápido. Escalable y adaptable a las necesidades y flujos de trabajo individuales.

Qué incluye nuestro paquete de servicios

Para un funcionamiento óptimo, seguro y sin errores, nos encargamos proactivamente del mantenimiento regular de su aplicación Redmine.

Actualizaciones & mantenimiento

  • Actualizaciones menores, mayores, patch releases
  • Parches de seguridad aplicados rápidamente
  • Actualizaciones de plugins instalados (comunidad o terceros)
  • Mantenimiento del sistema operativo Linux

Seguridad & monitorización

  • Copias de seguridad cifradas (diarias + snapshots cada 4h)
  • Monitorización 24/7 de componentes críticos
  • Resolución rápida de incidencias
  • Puesta a disposición de nuestros plugins comerciales

Hosting InHouse - cómo funciona

¿El control total sobre sus datos es importante para usted? Entonces nuestro paquete de servicios InHouse es la opción correcta.

1

Usted proporciona el servidor

  • Servidor físico o instancia virtualizada (Ubuntu o Debian)
  • En su empresa o en un centro de datos de su elección
  • Acceso SSH (sin VPN), restringible a nuestra IP
2

Nosotros nos encargamos de la operación

  • Instalación y configuración profesional de Redmine
  • Gestión de actualizaciones para SO, Redmine y plugins
  • Actualizaciones de seguridad automáticas, copias de seguridad, resolución de incidencias
3

Usted se beneficia de

  • Un Redmine estable y con buen rendimiento en su propio servidor
  • Costes previsibles dentro de un presupuesto fijo
  • Soporte rápido y competente en caso de emergencia

Optional

  • Support and individual services (remote)

Technical support regarding the care of the server environment (in case of malfunctions and failures) are usually included in the monthly package price. Not included are development services, consulting, user support or other (configuration) services that go beyond the technical support of the server. As well as post installation / activation of additional functionality, AddOns, Plugins, Libraries etc. Extra costs are charged for these services. A claim to support services in this context does not exist.
The operation of additional software that requires root permission for installation or operation is fundamentally not possible.

Servicios profesionales de Redmine

Desde consultoría y concepción hasta implementación, estrategia y optimización. Llevamos los estándares IT de las grandes empresas a las PYMEs.

Resumen de servicios

Redmine Hosting - sin preocupaciones.

Redmine es una herramienta de gestión de proyectos open source madura y basada en web. Centraliza la comunicación del equipo, las tareas y la información del proyecto en un solo lugar - personalizable con plugins y temas, con control total de costes.

Nosotros nos encargamos de la operación para que usted pueda concentrarse en su negocio.

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