Managed Hosting / Servicios de aplicaciones gestionadas de Redmine (Hosting)
Redmine Hosting - dos opciones
Ejecutamos Redmine en su infraestructura o en nuestra nube
Cloud Hosting
Ejecutamos Redmine por usted
Redmine funciona en nuestra infraestructura cloud en Alemania. Actualizaciones, monitorización, copias de seguridad y soporte incluidos. Sin necesidad de administración de servidores por su parte.
- Conforme al GDPR, datos alojados en Alemania
- Monitorización 24/7 y copias de seguridad
- Actualizaciones regulares y parches de seguridad
- Nuestros plugins incluidos (Enterprise+ Bundle)
InHouse (On-Premise)
Su servidor, nuestra experiencia
Usted ejecuta Redmine en su propia infraestructura - nosotros nos encargamos de la instalación, el mantenimiento, las actualizaciones y el soporte. Para un control total sobre sus datos.
- Control total de los datos en su servidor
- Escalable para equipos en crecimiento
- Acceso SSH restringible a nuestra IP
- Nuestros plugins incluidos (Enterprise+ Bundle)
Sus beneficios
Con nuestro hosting gestionado ahorra recursos internos y protege los datos de sus proyectos a largo plazo.
Costes previsibles
Costes mensuales fijos en lugar de gastos internos de administración para operación y mantenimiento.
Siempre actualizado
Su equipo siempre utiliza una versión de Redmine actual, segura y con buen rendimiento.
Plugins incluidos
Uso gratuito de nuestros plugins de Redmine comerciales durante el periodo de hosting. Consulte el resumen completo de funcionalidades.
Monitorización 24/7
Supervisión centralizada de componentes críticos las 24 horas del día.
Soporte directo
Ayuda competente del equipo que conoce y desarrolla el software.
Conforme al GDPR
Todos los datos permanecen en Alemania. Sin transferencia a terceros.
Elija su modalidad de hosting
Decida quién opera el servidor. Después elija el paquete adecuado.
Ejecutamos Redmine por usted
Redmine funciona en nuestra infraestructura cloud alemana. Tres paquetes según sus necesidades de funcionalidades.
Su servidor, nuestra experiencia
Usted aporta el servidor, nosotros nos encargamos de la operación y el mantenimiento. Dos paquetes más Add-Ons reservables individualmente.
Precios Redmine Managed Hosting
Redmine puede ejecutarse de forma independiente o en combinación con otras aplicaciones.
For all Cloud packages
- No setup fee
- Updates automatic
- Support via customer area
- All Enterprise+ Plugins usable
- Server location: Germany
- min. 100 GB storage capacity
- Traffic unlimited
- Current Redmine incl. 2FA
- AlphaNodes subdomain included
- Own domain optional
- Own SMTP server usable
- API requests limited
Data migration from an existing Redmine system is included in all Cloud packages. Projects and users are unlimited.
Cloud Basic
For small teams, without AI requirements
- All Enterprise+ Plugins
Cloud Professional
For teams with productivity needs
- All Enterprise+ Plugins
- Productivity Bundle
- Gantt Add-On
Cloud Business
For teams with SSO and AI requirements
- All Enterprise+ Plugins
- AI Add-On
- SAML / SSO Add-On
For both InHouse packages
- Setup from 700 EUR
- Updates automatic
- Support via customer area
- All Enterprise+ Plugins usable
- Server location: Customer site
- Storage: Customer responsibility
- Traffic: Customer responsibility
- Current Redmine incl. 2FA
- Own domain required
- Own SMTP server required
- API requests unlimited
- Projects and users unlimited
Data migration from an existing Redmine system is available and billed separately based on effort.
InHouse Basic
Your infrastructure, our expertise
- All Enterprise+ Plugins
InHouse Advanced
Your infrastructure, with Enterprise features
- All Enterprise+ Plugins
- AI Add-On
- SAML / SSO Add-On
Conditions (InHouse and Cloud)
- All pricing in EUR and net. Monthly billing in advance, only.
- Minimum period: 1 month. Can be cancelled 2 weeks before the end of the service period.
- E-mail support: Acceptance of error messages, technical support requests, other activities exclusively via the customer area
- Troubleshooting, answering support requests according to the "Best Effort" principle within our service hours
- Service hours: Mon - Fri from 9:00 to 17:00 (CET/CEST) with the exception of public holidays (BY, D)
- Contract for order processing (AVV): An AVV in accordance with GDPR is concluded in the course of our chargeable hosting services. The documents are available to customers in the customer area after you have placed an offical order.
Additional setup conditions (InHouse)
- Down payment for customers outside Germany: When the final order is placed, a down payment of 100% of the ordered positions is due. The customer will receive an invoice with concrete payment information. To be paid by the customer to us before the start of work (via PayPal or bank transfer to german bank account). The remaining amount (for other services, development etc.) is then payable on completion of the work in accordance with the term of payment from our final invoice.
Bueno saber: Enterprise+ Bundle y Add-Ons
La diferencia entre los plugins incluidos de forma permanente y las funcionalidades reservables.
Enterprise+ Bundle
Todos los plugins Enterprise+ son utilizables en cada paquete de hosting y permanecen activos durante toda la duración del contrato. Sin recargo mensual por plugin, ya que forman parte de la tarifa de hosting.
Add-Ons
Los Add-Ons se facturan mensualmente y por separado. Tras la desinstalación, las funcionalidades asociadas dejan de estar disponibles. Algunos Add-Ons ya están incluidos en los paquetes de nivel superior.
Incluidos en el Enterprise+ Bundle
Plugins comerciales de AlphaNodes - incluidos en todos los paquetes de hosting, activables según necesidad
Automation & ServiceDesk incluidos en todos los paquetes - servidor SMTP propio requerido.
Add-Ons disponibles
Tarifa mensual, ya incluidos en los paquetes de nivel superior
Gantt Add-On
Planificación Gantt con arrastrar y soltar
99 EUR / mes
ClamAV Add-On
Análisis antivirus de archivos adjuntos
29 EUR / mes
Redmine AI Hosting
Infraestructura IA local conforme al GDPR para empresas con requisitos estrictos de protección de datos. Puede añadirse a cualquier paquete de hosting.
Entornos de prueba
Instancia Redmine paralela para pruebas, modelado de datos y formación
Con cada paquete de hosting se puede reservar un entorno de prueba adicional. Funciona en paralelo al entorno de producción y es adecuado para el modelado de datos, pruebas de rendimiento, pruebas de plugins y formación. La instalación y el mantenimiento se realizan de forma análoga al entorno de producción. La instalación se factura una sola vez según el esfuerzo. Encontrará el precio mensual en la tabla de servicios opcionales que aparece a continuación.
Los Add-Ons están disponibles exclusivamente en los entornos de producción y no pueden activarse en los entornos de prueba. Encontrará los detalles de cada Add-On en las páginas de producto correspondientes.
Servicios opcionales
Servicios adicionales reservables a demanda con cualquier paquete de hosting.
Access Security: Access to all applications is provided by default via password-based authentication and can optionally be additionally secured through Multi-Factor Authentication (MFA). Additional authentication methods such as Single Sign-On (SSO) are available upon request. All systems work with role-based access controls for granular permission management.
Operations & Compliance: As a GDPR-compliant German company, we perform regular security updates and create automated, encrypted backups of your data. Our servers are located exclusively in German data centers, ensuring that all data is subject to German data protection laws and no third-country transfers take place.
Plugins: In addition, selected community plugins are used that enable more productive work (e.g., additionals, additional_tags).
Updates: Updates (Redmine minor releases, Redmine plugins) are applied regularly and promptly after automatic and/or manual review. Redmine major releases are applied after manual compatibility review and internal testing. Security updates are checked and applied at the system level (Linux) every four hours (if available).
Q: Which version? The complete database, as we use BorgBackup. The complete database is always restored if necessary (individual issues, wiki pages, or file attachments are not possible due to the Redmine architecture).
Q: Time range? The last 2 days / 1 set from the last week / 1 set from the last month.
Q: Who performs the restore? Restoring backups is part of our service. We take care of it for you when it becomes necessary.
The costs for inclusion in our monthly application maintenance (incl. review, update deployment, and compatibility check) vary depending on the plugin. We will inform you of the exact costs in an individual offer.
Third-party plugins: A valid customer support license (for commercial plugins) and compatibility with the existing system are required. We reserve the right to reject a plugin request if security, compatibility, or updates would be compromised.
Additional costs: For the use of plugins that are not provided and maintained by us, one-time costs for integration or uninstallation as well as monthly additional costs may apply.
Add-Ons: Add-Ons are billed separately on a monthly basis and are exclusively usable within the scope of the hosting contract. After cancellation of the hosting contract or individual Add-Ons, the associated plugins are uninstalled and their functions are no longer available. A transfer to a standalone Support License is not possible.
Redmine data (Cloud): After cancellation of a booked Managed Application Hosting Cloud package, access to the application is blocked at the end of the term and the data (including backups) is irrevocably deleted. The customer is therefore expressly required to save or export their data on their own in good time before the end of the term, or to arrange a migration of the data (e.g., backup) to another system (see Terms and Conditions).
Add-Ons such as AI Add-On, SAML / SSO Add-On, Gantt Add-On, Productivity Bundle, or ClamAV Add-On are not available in test environments and can only be booked and used in the production environment.
The following Add-Ons are currently available for monthly booking:
- Productivity Bundle - Extends Redmine with three plugins: Mentions Plugin (enhanced @-notifications), Collapse Closed Issues Plugin (hide closed issues), and Issue Checklists Plugin (structured checklists within issues).
- Gantt Add-On - Drag-and-drop Gantt planning, ideal for project managers and roadmap communication.
- AI Add-On - Unlocks all AI features in Redmine. With an active Add-On, you can connect your AI provider (OpenAI, Anthropic, Azure OpenAI, Google Gemini, Ollama, and others) and use AI-powered issue analyses, summaries, text generation, and more. Not available in Cloud Basic due to hardware constraints.
- SAML / SSO Add-On - Activates Single Sign-On in Redmine. Supports Microsoft Entra ID, Okta, Google, Keycloak, Shibboleth, and others - fully configurable via the web interface.
- ClamAV Add-On - Virus scanning for attachments. Security Add-On for companies with compliance requirements.
- Mentions Plugin - Enhanced @-mentions in comments. The notification email contains the full comment text, a dedicated subject line, and reaches people outside the project as well. Mentions in private notes also trigger a notification.
- Collapse Closed Issues Plugin - Closed subtasks and related issues are hidden by default and shown as a badge. Reduces page length on issues with many completed subtasks without losing information.
- Issue Checklists Plugin - Structured checklists directly within the issue: create and check off items, sort via drag & drop, progress bar, reusable templates, and optional lock when closing an issue with open items.
Time tracking (including stopwatch function) is now fully part of the Enterprise+ Bundle via the Timesheet Plugin and is included in every hosting package.
The plugins included in the hosting package (Enterprise+ Bundle) remain active for the entire term of the hosting contract and cannot be canceled individually.
Cost savings: Internal installation and maintenance require specialized IT staff, server hardware, software licenses, and extensive maintenance, including the provision of security updates. External providers like us amortize these costs across many clients and offer more cost-effective, scalable solutions. Regular updates are professionally managed, freeing up internal resources and minimizing the risk of outdated software and associated security vulnerabilities.
Focus on core business: Internal IT can concentrate on the company's core competencies instead of spending valuable time managing and maintaining web applications. As your external hosting provider, we assume full responsibility for availability, security, and regular updates, relieving internal IT of administrative tasks and allowing them to focus on more strategically important projects. This also prevents crucial security updates for Redmine or other applications from being neglected. And in case of questions or problems, we are your competent contact for both technical and user support requests.
¿Para quién es nuestro hosting?
Con nuestra experiencia eliminamos los obstáculos de la operación autogestionada de Redmine.
PYMEs y organizaciones sin ánimo de lucro
A menudo faltan recursos internos o conocimientos para la operación y el mantenimiento. Nuestro hosting ofrece flexibilidad y control de costes.
Enfoque en privacidad
Los equipos que gestionan proyectos sensibles y necesitan control sobre sus datos pueden implementar los estándares de seguridad de forma óptima con nuestro hosting.
Startups
Redmine es perfecto para un crecimiento rápido. Escalable y adaptable a las necesidades y flujos de trabajo individuales.
Qué incluye nuestro paquete de servicios
Para un funcionamiento óptimo, seguro y sin errores, nos encargamos proactivamente del mantenimiento regular de su aplicación Redmine.
Actualizaciones & mantenimiento
- Actualizaciones menores, mayores, patch releases
- Parches de seguridad aplicados rápidamente
- Actualizaciones de plugins instalados (comunidad o terceros)
- Mantenimiento del sistema operativo Linux
Seguridad & monitorización
- Copias de seguridad cifradas (diarias + snapshots cada 4h)
- Monitorización 24/7 de componentes críticos
- Resolución rápida de incidencias
- Puesta a disposición de nuestros plugins comerciales
Hosting InHouse - cómo funciona
¿El control total sobre sus datos es importante para usted? Entonces nuestro paquete de servicios InHouse es la opción correcta.
Usted proporciona el servidor
- Servidor físico o instancia virtualizada (Ubuntu o Debian)
- En su empresa o en un centro de datos de su elección
- Acceso SSH (sin VPN), restringible a nuestra IP
Nosotros nos encargamos de la operación
- Instalación y configuración profesional de Redmine
- Gestión de actualizaciones para SO, Redmine y plugins
- Actualizaciones de seguridad automáticas, copias de seguridad, resolución de incidencias
Usted se beneficia de
- Un Redmine estable y con buen rendimiento en su propio servidor
- Costes previsibles dentro de un presupuesto fijo
- Soporte rápido y competente en caso de emergencia
Optional
- Support and individual services (remote)
Technical support regarding the care of the server environment (in case of malfunctions and failures) are usually included in the monthly package price. Not included are development services, consulting, user support or other (configuration) services that go beyond the technical support of the server. As well as post installation / activation of additional functionality, AddOns, Plugins, Libraries etc. Extra costs are charged for these services. A claim to support services in this context does not exist.
The operation of additional software that requires root permission for installation or operation is fundamentally not possible.
Servicios profesionales de Redmine
Desde consultoría y concepción hasta implementación, estrategia y optimización. Llevamos los estándares IT de las grandes empresas a las PYMEs.
Redmine Hosting - sin preocupaciones.
Redmine es una herramienta de gestión de proyectos open source madura y basada en web. Centraliza la comunicación del equipo, las tareas y la información del proyecto en un solo lugar - personalizable con plugins y temas, con control total de costes.
Nosotros nos encargamos de la operación para que usted pueda concentrarse en su negocio.