Managed Hosting / Redmine Beheerde Toepassingsdiensten (Hosting)
Redmine Hosting - twee opties
Wij draaien Redmine op uw infrastructuur of in onze cloud
Cloud Hosting
Wij draaien Redmine voor u
Redmine draait in onze cloud-infrastructuur in Duitsland. Inclusief updates, monitoring, back-ups en support. Geen serverbeheer aan uw kant nodig.
- AVG-conform, data gehost in Duitsland
- 24/7 monitoring en back-ups
- Regelmatige updates en beveiligingspatches
- Onze plugins inbegrepen (Enterprise+ Bundle)
InHouse (On-Premise)
Uw server, onze expertise
U draait Redmine op uw eigen infrastructuur - wij zorgen voor installatie, onderhoud, updates en support. Voor volledige controle over uw data.
- Volledige datacontrole op uw server
- Schaalbaar voor groeiende teams
- SSH-toegang beperkt tot ons IP mogelijk
- Onze plugins inbegrepen (Enterprise+ Bundle)
Uw voordelen
Met onze managed hosting bespaart u interne resources en beschermt u uw projectdata op de lange termijn.
Voorspelbare kosten
Vaste maandelijkse kosten in plaats van interne administratiekosten voor beheer en onderhoud.
Altijd up-to-date
Uw team gebruikt altijd een actuele, veilige en snelle Redmine-versie.
Plugins inbegrepen
Gratis gebruik van onze commerciele Redmine plugins tijdens de supportperiode. Bekijk het volledige functieoverzicht.
24/7 monitoring
Gecentraliseerde bewaking van kritieke componenten dag en nacht.
Directe support
Deskundige hulp van het team dat de software kent en zelf ontwikkelt.
AVG-conform
Alle data blijft in Duitsland. Geen overdracht aan derden.
Kies uw hostingvariant
Beslis wie de server beheert. Kies vervolgens het juiste pakket.
Wij draaien Redmine voor u
Redmine draait in onze Duitse cloud-infrastructuur. Drie pakketten op basis van functiebehoefte.
Uw server, onze expertise
U levert de server, wij zorgen voor het beheer en onderhoud. Twee pakketten plus individueel boekbare Add-Ons.
Prijzen Redmine Managed Hosting
Redmine kan standalone draaien of in combinatie met andere applicaties.
For all Cloud packages
- No setup fee
- Updates automatic
- Support via customer area
- All Enterprise+ Plugins usable
- Server location: Germany
- min. 100 GB storage capacity
- Traffic unlimited
- Current Redmine incl. 2FA
- AlphaNodes subdomain included
- Own domain optional
- Own SMTP server usable
- API requests limited
Data migration from an existing Redmine system is included in all Cloud packages. Projects and users are unlimited.
Cloud Basic
For small teams, without AI requirements
- All Enterprise+ Plugins
Cloud Professional
For teams with productivity needs
- All Enterprise+ Plugins
- Productivity Bundle
- Gantt Add-On
Cloud Business
For teams with SSO and AI requirements
- All Enterprise+ Plugins
- AI Add-On
- SAML / SSO Add-On
For both InHouse packages
- Setup from 700 EUR
- Updates automatic
- Support via customer area
- All Enterprise+ Plugins usable
- Server location: Customer site
- Storage: Customer responsibility
- Traffic: Customer responsibility
- Current Redmine incl. 2FA
- Own domain required
- Own SMTP server required
- API requests unlimited
- Projects and users unlimited
Data migration from an existing Redmine system is available and billed separately based on effort.
InHouse Basic
Your infrastructure, our expertise
- All Enterprise+ Plugins
InHouse Advanced
Your infrastructure, with Enterprise features
- All Enterprise+ Plugins
- AI Add-On
- SAML / SSO Add-On
Conditions (InHouse and Cloud)
- All pricing in EUR and net. Monthly billing in advance, only.
- Minimum period: 1 month. Can be cancelled 2 weeks before the end of the service period.
- E-mail support: Acceptance of error messages, technical support requests, other activities exclusively via the customer area
- Troubleshooting, answering support requests according to the "Best Effort" principle within our service hours
- Service hours: Mon - Fri from 9:00 to 17:00 (CET/CEST) with the exception of public holidays (BY, D)
- Contract for order processing (AVV): An AVV in accordance with GDPR is concluded in the course of our chargeable hosting services. The documents are available to customers in the customer area after you have placed an offical order.
Additional setup conditions (InHouse)
- Down payment for customers outside Germany: When the final order is placed, a down payment of 100% of the ordered positions is due. The customer will receive an invoice with concrete payment information. To be paid by the customer to us before the start of work (via PayPal or bank transfer to german bank account). The remaining amount (for other services, development etc.) is then payable on completion of the work in accordance with the term of payment from our final invoice.
Goed om te weten: Enterprise+ Bundle en Add-Ons
Het verschil tussen vast inbegrepen plugins en boekbare functies.
Enterprise+ Bundle
Alle Enterprise+ Plugins zijn in elk hostingpakket bruikbaar en blijven gedurende de gehele contractperiode actief. Geen maandelijkse toeslag per plugin, aangezien deze deel uitmaken van de hostingprijs.
Add-Ons
Add-Ons worden maandelijks en apart gefactureerd. Na de-installatie zijn de bijbehorende functies niet langer beschikbaar. Sommige Add-Ons zijn al inbegrepen in hogere pakketten.
Inbegrepen in de Enterprise+ Bundle
Commerciele AlphaNodes plugins - inbegrepen in alle hostingpakketten, activeer naar behoefte
Automation & ServiceDesk inbegrepen in alle pakketten - eigen SMTP-server vereist.
Beschikbare Add-Ons
Maandelijks tarief, al inbegrepen in hogere pakketten
Gantt Add-On
Drag-and-drop Gantt-planning
99 EUR / maand
ClamAV Add-On
Virusscan voor bijlagen
29 EUR / maand
Redmine AI Hosting
AVG-conforme lokale AI-infrastructuur voor bedrijven met strenge eisen aan gegevensbescherming. Kan aan elk hostingpakket worden toegevoegd.
Testomgevingen
Parallelle Redmine-instantie voor tests, datamodellering en training
Bij elk hostingpakket kan een extra testomgeving worden geboekt. Deze draait parallel aan de productieomgeving en is geschikt voor datamodellering, performancetests, plugintests en training. Installatie en onderhoud verlopen op dezelfde manier als bij de productieomgeving. De installatie wordt eenmalig op basis van inspanning in rekening gebracht. De maandelijkse prijs vindt u in de tabel met optionele diensten hieronder.
Add-Ons zijn uitsluitend beschikbaar in productieomgevingen en kunnen niet worden geactiveerd in testomgevingen. Details over de afzonderlijke Add-Ons vindt u op de betreffende productpagina's.
Optionele diensten
Aanvullende diensten die op aanvraag bij elk hostingpakket kunnen worden geboekt.
Access Security: Access to all applications is provided by default via password-based authentication and can optionally be additionally secured through Multi-Factor Authentication (MFA). Additional authentication methods such as Single Sign-On (SSO) are available upon request. All systems work with role-based access controls for granular permission management.
Operations & Compliance: As a GDPR-compliant German company, we perform regular security updates and create automated, encrypted backups of your data. Our servers are located exclusively in German data centers, ensuring that all data is subject to German data protection laws and no third-country transfers take place.
Plugins: In addition, selected community plugins are used that enable more productive work (e.g., additionals, additional_tags).
Updates: Updates (Redmine minor releases, Redmine plugins) are applied regularly and promptly after automatic and/or manual review. Redmine major releases are applied after manual compatibility review and internal testing. Security updates are checked and applied at the system level (Linux) every four hours (if available).
Q: Which version? The complete database, as we use BorgBackup. The complete database is always restored if necessary (individual issues, wiki pages, or file attachments are not possible due to the Redmine architecture).
Q: Time range? The last 2 days / 1 set from the last week / 1 set from the last month.
Q: Who performs the restore? Restoring backups is part of our service. We take care of it for you when it becomes necessary.
The costs for inclusion in our monthly application maintenance (incl. review, update deployment, and compatibility check) vary depending on the plugin. We will inform you of the exact costs in an individual offer.
Third-party plugins: A valid customer support license (for commercial plugins) and compatibility with the existing system are required. We reserve the right to reject a plugin request if security, compatibility, or updates would be compromised.
Additional costs: For the use of plugins that are not provided and maintained by us, one-time costs for integration or uninstallation as well as monthly additional costs may apply.
Add-Ons: Add-Ons are billed separately on a monthly basis and are exclusively usable within the scope of the hosting contract. After cancellation of the hosting contract or individual Add-Ons, the associated plugins are uninstalled and their functions are no longer available. A transfer to a standalone Support License is not possible.
Redmine data (Cloud): After cancellation of a booked Managed Application Hosting Cloud package, access to the application is blocked at the end of the term and the data (including backups) is irrevocably deleted. The customer is therefore expressly required to save or export their data on their own in good time before the end of the term, or to arrange a migration of the data (e.g., backup) to another system (see Terms and Conditions).
Add-Ons such as AI Add-On, SAML / SSO Add-On, Gantt Add-On, Productivity Bundle, or ClamAV Add-On are not available in test environments and can only be booked and used in the production environment.
The following Add-Ons are currently available for monthly booking:
- Productivity Bundle - Extends Redmine with three plugins: Mentions Plugin (enhanced @-notifications), Collapse Closed Issues Plugin (hide closed issues), and Issue Checklists Plugin (structured checklists within issues).
- Gantt Add-On - Drag-and-drop Gantt planning, ideal for project managers and roadmap communication.
- AI Add-On - Unlocks all AI features in Redmine. With an active Add-On, you can connect your AI provider (OpenAI, Anthropic, Azure OpenAI, Google Gemini, Ollama, and others) and use AI-powered issue analyses, summaries, text generation, and more. Not available in Cloud Basic due to hardware constraints.
- SAML / SSO Add-On - Activates Single Sign-On in Redmine. Supports Microsoft Entra ID, Okta, Google, Keycloak, Shibboleth, and others - fully configurable via the web interface.
- ClamAV Add-On - Virus scanning for attachments. Security Add-On for companies with compliance requirements.
- Mentions Plugin - Enhanced @-mentions in comments. The notification email contains the full comment text, a dedicated subject line, and reaches people outside the project as well. Mentions in private notes also trigger a notification.
- Collapse Closed Issues Plugin - Closed subtasks and related issues are hidden by default and shown as a badge. Reduces page length on issues with many completed subtasks without losing information.
- Issue Checklists Plugin - Structured checklists directly within the issue: create and check off items, sort via drag & drop, progress bar, reusable templates, and optional lock when closing an issue with open items.
Time tracking (including stopwatch function) is now fully part of the Enterprise+ Bundle via the Timesheet Plugin and is included in every hosting package.
The plugins included in the hosting package (Enterprise+ Bundle) remain active for the entire term of the hosting contract and cannot be canceled individually.
Cost savings: Internal installation and maintenance require specialized IT staff, server hardware, software licenses, and extensive maintenance, including the provision of security updates. External providers like us amortize these costs across many clients and offer more cost-effective, scalable solutions. Regular updates are professionally managed, freeing up internal resources and minimizing the risk of outdated software and associated security vulnerabilities.
Focus on core business: Internal IT can concentrate on the company's core competencies instead of spending valuable time managing and maintaining web applications. As your external hosting provider, we assume full responsibility for availability, security, and regular updates, relieving internal IT of administrative tasks and allowing them to focus on more strategically important projects. This also prevents crucial security updates for Redmine or other applications from being neglected. And in case of questions or problems, we are your competent contact for both technical and user support requests.
Voor wie is onze hosting?
Met onze expertise nemen wij de drempels van zelfbeheer weg.
MKB en non-profits
Vaak ontbreken interne resources of kennis voor beheer en onderhoud. Onze hosting biedt flexibiliteit en kostenbeheer.
Focus op privacy
Als u gevoelige projecten beheert en controle over uw data nodig heeft, kunt u met onze hosting beveiligingsstandaarden optimaal implementeren.
Startups
Redmine is perfect voor snelle groei. Schaalbaar en aanpasbaar aan individuele behoeften en workflows.
Wat ons servicepakket bevat
Voor de best mogelijke, veilige en foutloze werking zorgen wij proactief voor het regelmatige onderhoud van uw Redmine-applicatie.
Updates & onderhoud
- Minor-updates, major-updates, patch releases
- Beveiligingspatches snel toegepast
- Updates van geinstalleerde plugins (community of derde partij)
- Linux-besturingssysteemonderhoud
Beveiliging & monitoring
- Versleutelde back-ups (dagelijks + snapshots elke 4 uur)
- 24/7 monitoring van kritieke componenten
- Snelle probleemoplossing bij incidenten
- Toegang tot onze commerciele plugins
InHouse Hosting - zo werkt het
Volledige controle over uw data is belangrijk voor u? Dan is ons InHouse-servicepakket de juiste keuze voor u.
U levert de server
- Fysieke server of virtuele instantie (Ubuntu of Debian)
- Bij uw bedrijf of in een datacenter naar keuze
- SSH-toegang (zonder VPN), beperkt tot ons IP mogelijk
Wij verzorgen het beheer
- Professionele installatie en configuratie van Redmine
- Updatebeheer voor OS, Redmine en plugins
- Automatische beveiligingsupdates, back-ups, probleemoplossing
U profiteert van
- Stabiel en snel Redmine op uw eigen server
- Voorspelbare kosten binnen een vast budget
- Snelle, deskundige support in noodgevallen
Optional
- Support and individual services (remote)
Technical support regarding the care of the server environment (in case of malfunctions and failures) are usually included in the monthly package price. Not included are development services, consulting, user support or other (configuration) services that go beyond the technical support of the server. As well as post installation / activation of additional functionality, AddOns, Plugins, Libraries etc. Extra costs are charged for these services. A claim to support services in this context does not exist.
The operation of additional software that requires root permission for installation or operation is fundamentally not possible.
Professionele Redmine Services
Van advies en concept tot implementatie, strategie en optimalisatie. Wij brengen bewezen IT-standaarden van grote bedrijven naar het MKB.
Redmine Hosting - zorgeloos.
Redmine is een volwassen, webgebaseerd open source projectmanagementtool. Het centraliseert teamcommunicatie, taken en projectinformatie op een plek - flexibel aanpasbaar met plugins en thema's, met volledige kostenbeheer.
Wij verzorgen het beheer zodat u zich kunt concentreren op uw kernactiviteiten.