Managed Hosting / Usługi Redmine Managed Application Services (Hosting)

Redmine Hosting - dwie opcje

Uruchamiamy Redmine na Państwa infrastrukturze lub w naszej chmurze

Cloud Hosting

Uruchamiamy Redmine za Państwa

Redmine działa w naszej infrastrukturze chmurowej w Niemczech. Aktualizacje, monitoring, kopie zapasowe i wsparcie w cenie. Żadna administracja serwerem z Państwa strony nie jest wymagana.

  • Zgodność z RODO, dane hostowane w Niemczech
  • Monitoring 24/7 i kopie zapasowe
  • Regularne aktualizacje i poprawki bezpieczeństwa
  • AlphaNodes Core Stack w cenie, Add-Ons opcjonalnie

InHouse (On-Premise)

Państwa serwer, nasza wiedza

Państwo uruchamiacie Redmine na własnej infrastrukturze - my zajmujemy się instalacją, utrzymaniem, aktualizacjami i wsparciem. Dla pełnej kontroli nad Państwa danymi.

  • Pełna kontrola danych na Państwa serwerze
  • Skalowalne dla rosnących zespołów
  • Dostęp SSH z możliwością ograniczenia do naszego IP
  • AlphaNodes Core Stack w cenie, Add-Ons opcjonalnie

Państwa korzyści

Dzięki naszemu zarządzanemu hostingowi oszczędzają Państwo zasoby wewnętrzne i długoterminowo chronią dane swoich projektów.

Przewidywalne koszty

Stałe koszty miesięczne zamiast wewnętrznych wydatków administracyjnych na obsługę i utrzymanie.

Zawsze aktualny

Państwa zespół zawsze korzysta z aktualnej, bezpiecznej i wydajnej wersji Redmine.

AlphaNodes Core Stack w cenie

Funkcje z AlphaNodes Core Stack są dostępne do bezpłatnego użytku przez czas obsługi, w zależności od potrzeb.

Monitoring 24/7

Scentralizowany nadzór nad krytycznymi komponentami przez całą dobę.

Bezpośrednie wsparcie

Kompetentna pomoc od zespołu, który zna i rozwija oprogramowanie.

Zgodność z RODO

Wszystkie dane pozostają w Niemczech. Brak transferu do stron trzecich.

Wybierz wariant hostingu

Najpierw zdecydują Państwo, kto uruchamia serwer. Następnie wybierzecie odpowiedni pakiet.

Cloud Hosting

Uruchamiamy Redmine za Państwa

Redmine działa w naszej niemieckiej infrastrukturze chmurowej. Trzy pakiety dopasowane do potrzeb funkcjonalnych.

Zobacz pakiety Cloud

InHouse Hosting

Państwa serwer, nasza wiedza

Państwo zapewniacie serwer, my zajmujemy się eksploatacją i utrzymaniem. Trzy pakiety plus indywidualnie wybierane Add-Ons.

Zobacz pakiety InHouse

Ceny Redmine Managed Hosting

Redmine może być uruchamiany samodzielnie lub w połączeniu z innymi aplikacjami.

Cloud Hosting

For all Cloud packages

Operations
  • No setup fee
  • Updates automatic
  • Support via customer area
  • Plugins of the AlphaNodes Core Stack usable
Infrastructure
  • Server location: Germany
  • min. 100 GB storage capacity
  • Traffic unlimited
  • Current Redmine incl. 2FA
Access and Domain
  • AlphaNodes subdomain included
  • Own domain optional
  • Own SMTP server usable
  • API requests limited

Data migration from an existing Redmine system is included in all Cloud packages. Projects and users are unlimited.

Entry

Cloud Basic

For small teams, without AI requirements
€ 299 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
Note: SAML / SSO and AI Add-On are not available here due to hardware constraints.
Order now
Advanced

Cloud Professional

For interactive project planning
€ 499 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • Planning Add-On
    Interactive Gantt with drag & drop and inline editing, issue checklists to check off, Timesheet for convenient time tracking, Templates for reusable templates
Order now
Complete

Cloud Business

For teams with SSO and AI requirements
€ 699 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • AI Add-On
  • SAML / SSO Add-On
Order now
Flexible extensions: ClamAV and Enterprise Support can be added to any Cloud package. AI Add-On and SAML / SSO Add-On are available from Cloud Professional onwards.
InHouse Hosting

For all InHouse packages

Operations
  • Setup from 700 EUR
  • Updates automatic
  • Support via customer area
  • Plugins of the AlphaNodes Core Stack usable
Infrastructure
  • Server location: Customer site
  • Storage: Customer responsibility
  • Traffic: Customer responsibility
  • Current Redmine incl. 2FA
Requirements
  • Own domain required
  • Own SMTP server required
  • API requests unlimited
  • Projects and users unlimited

Data migration from an existing Redmine system is available and billed separately based on effort.

Entry

InHouse Basic

For small teams, no AI requirement
€ 240 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
Get a quote
Advanced

InHouse Professional

For interactive project planning
€ 489 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • Planning Add-On
    Interactive Gantt with drag & drop and inline editing, issue checklists to check off, Timesheet for convenient time tracking, Templates for reusable templates
Get a quote
Complete

InHouse Business

For teams with SSO and AI requirements
€ 638 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • AI Add-On
  • SAML / SSO Add-On
Get a quote
Flexible with InHouse: All Add-Ons can be added to any InHouse package as needed - since you provide the hardware, there are no hardware-based restrictions.

Conditions (InHouse and Cloud)

  • All pricing in EUR and net. Monthly billing in advance, only.
  • Minimum period: 1 month. Can be cancelled 2 weeks before the end of the service period.
  • E-mail support: Acceptance of error messages, technical support requests, other activities exclusively via the customer area
  • Troubleshooting, answering support requests according to the "Best Effort" principle within our service hours
  • Service hours: Mon - Fri from 9:00 to 17:00 (CET/CEST) with the exception of public holidays (BY, D)
  • Contract for order processing (AVV): An AVV in accordance with GDPR is concluded in the course of our chargeable hosting services. The documents are available to customers in the customer area after you have placed an offical order.

Additional setup conditions (InHouse)

  • Down payment for customers outside Germany: When the final order is placed, a down payment of 100% of the ordered positions is due. The customer will receive an invoice with concrete payment information. To be paid by the customer to us before the start of work (via PayPal or bank transfer to german bank account). The remaining amount (for other services, development etc.) is then payable on completion of the work in accordance with the term of payment from our final invoice.

Warto wiedzieć: AlphaNodes Core Stack i Add-Ons

Różnica między wtyczkami stale wliczonymi a funkcjami wybieranymi opcjonalnie.

AlphaNodes Core Stack

Wtyczki zawarte w AlphaNodes Core Stack w momencie złożenia zamówienia są dostępne w naszych pakietach hostingowych przez czas trwania umowy, w zależności od potrzeb.

Add-Ons

Add-Ons są rozliczane miesięcznie i oddzielnie. Po dezinstalacji powiązane funkcje nie są już dostępne.

Zawartość AlphaNodes Core Stack

Wtyczki AlphaNodes Core Stack - wliczone we wszystkie pakiety hostingowe, aktywowane w razie potrzeby

Redmine DevOps Redmine DB Redmine HRM Redmine Passwords Redmine Reporting Redmine Wiki Guide Redmine Automation Redmine ServiceDesk

Automation & ServiceDesk wliczone we wszystkie pakiety - wymagany własny serwer SMTP.

Dostępne Add-Ons

Add-Ons (Wtyczki Premium) rozszerzają Twój hosting o dodatkowe funkcje. Opłata miesięczna, częściowo już wliczone w pakiety wyższego poziomu. Przy aktywacji obowiązuje jednorazowa opłata instalacyjna.

AI Add-On

Integracja AI, od Cloud Pro

99 EUR / miesiąc

SAML / SSO Add-On

Integracja Single Sign-On

299 EUR / miesiąc

Planning Add-On

Gantt, Issue Checklists, Templates, Timesheet

249 EUR / miesiąc

ClamAV Add-On

Skanowanie antywirusowe załączników

29 EUR / miesiąc

Enterprise Support

Godziny wsparcia + wybór Wtyczek Premium

Na zapytanie

Osobny produkt premium

Redmine AI Hosting

Zgodna z RODO lokalna infrastruktura AI dla firm o rygorystycznych wymaganiach w zakresie ochrony danych. Można dodać do dowolnego pakietu hostingowego.

Dowiedz się więcej

Środowiska testowe

Równoległa instancja Redmine do testów, modelowania danych i szkoleń

Do każdego pakietu hostingowego można dokupić dodatkowe środowisko testowe. Działa ono równolegle do środowiska produkcyjnego i nadaje się do modelowania danych, testów wydajnościowych, testów wtyczek oraz szkoleń. Konfiguracja i utrzymanie odbywają się analogicznie jak w środowisku produkcyjnym. Konfiguracja jest rozliczana jednorazowo na podstawie nakładu pracy. Cenę miesięczną znajdziecie Państwo w tabeli usług opcjonalnych poniżej.

Add-Ons są dostępne wyłącznie w środowiskach produkcyjnych i nie mogą być aktywowane w środowiskach testowych. Szczegóły poszczególnych Add-Ons znajdziecie Państwo na odpowiednich stronach produktów.

Usługi opcjonalne

Dodatkowe usługi, które można zamówić na żądanie do każdego pakietu hostingowego.

Optional services² (all hosting packages)
Third-party / community plugin maintenance, monthly*
10,- € surcharge / per plugin
Additional test environment, monthly
119,- €
Additional HedgeDoc Pad, monthly
50,- €
Per additional 100GB storage, monthly (Cloud Basic)
20,- €
Migration of MySQL data to PostgreSQL, one-time
on request
Corporate Branding (Logo, Header, Footer)
on request
Other customizations / services
on request
Enterprise Support Packages
discounted support hours (5, 10, 20h)
FAQ
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InHouse = On Premise. We take over the hosting of open source applications that are operated on your server in your infrastructure. Provision of the server (Linux) is done by the customer. Here there are no restrictions in terms of performance, hardware, resources, location. Suitable for companies with compliance requirements and higher security standards due to sensitive data.
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The open source applications are provided by us (our server). Root access not possible. Our servers are located at a leading Data Center from Germany whose operator is certified according to DIN ISO/IEC 27001. The data center park is equipped with state-of-the-art security technology (24/7 monitoring, access controls), has a modern early fire detection system, redundant UV systems and is fully air-conditioned. The customer receives an administrator account for further administration of its application and users. Customer is responsible for the activities of all its End Users and the way End Users use data, even if those End Users are not from the Customer's organization or domain.
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Encryption & Transmission: Our German cloud servers provide comprehensive protection for your development and/or project data. All data transmissions are secured through SSL/TLS encryption (HTTPS) for web access and SSH for command line access. All services (Redmine, Nextcloud, Matomo, Rocket.Chat, HedgeDoc) use Let's Encrypt certificates for secure connections.
Access Security: Access to all applications is provided by default via password-based authentication and can optionally be additionally secured through Multi-Factor Authentication (MFA). Additional authentication methods such as Single Sign-On (SSO) are available upon request. All systems work with role-based access controls for granular permission management.
Operations & Compliance: As a GDPR-compliant German company, we perform regular security updates and create automated, encrypted backups of your data. Our servers are located exclusively in German data centers, ensuring that all data is subject to German data protection laws and no third-country transfers take place.
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The available disk space also includes the memory required for the application (incl. databases, libraries, plugins, addons etc.) itself. The remaining hard disk space is available for the data.
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We always provide a current, stable Redmine version. The standard features include: project management, issue management, time tracking (spent time on issues), document management, wiki, news, discussion forum, roles and permissions management, API, custom fields, issue workflows, calendar, Gantt chart, activity log, email notifications, issue import via CSV.
Plugins: In addition, selected community plugins are used that enable more productive work (e.g., additionals, additional_tags).
Updates: Updates (Redmine minor releases, Redmine plugins) are applied regularly and promptly after automatic and/or manual review. Redmine major releases are applied after manual compatibility review and internal testing. Security updates are checked and applied at the system level (Linux) every four hours (if available).
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Q: How often? Backups are stored encrypted. Database once per day (Redmine files/uploads and database). A database snapshot every 4 hours.
Q: Which version? The complete database, as we use BorgBackup. The complete database is always restored if necessary (individual issues, wiki pages, or file attachments are not possible due to the Redmine architecture).
Q: Time range? The last 2 days / 1 set from the last week / 1 set from the last month.
Q: Who performs the restore? Restoring backups is part of our service. We take care of it for you when it becomes necessary.
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Our optimized Redmine system uses selected plugins for secure and productive operation. Additional plugins (community or third-party) require our prior compatibility review, regular maintenance (bug fixes, updates), and assessment of potential issues. Integration is only possible after a positive review.
The costs for inclusion in our monthly application maintenance (incl. review, update deployment, and compatibility check) vary depending on the plugin. We will inform you of the exact costs in an individual offer.
Third-party plugins: A valid customer support license (for commercial plugins) and compatibility with the existing system are required. We reserve the right to reject a plugin request if security, compatibility, or updates would be compromised.
Additional costs: For the use of plugins that are not provided and maintained by us, one-time costs for integration or uninstallation as well as monthly additional costs may apply.
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AlphaNodes Core Stack: Upon termination of the hosting contract, updates, support, maintenance and documentation access end for the plugins of the AlphaNodes Core Stack. For Cloud Hosting, system access is blocked at the end of the contract; for InHouse Hosting, our current Terms of Use apply.
Add-Ons: Add-Ons are billed separately on a monthly basis and are exclusively usable within the scope of the hosting contract. After cancellation of the hosting contract or individual Add-Ons, the associated plugins are uninstalled and their functions are no longer available. A transfer to a standalone Support License is not possible.
Redmine data (Cloud): After cancellation of a booked Managed Application Hosting Cloud package, access to the application is blocked at the end of the term and the data (including backups) is irrevocably deleted. The customer is therefore expressly required to save or export their data on their own in good time before the end of the term, or to arrange a migration of the data (e.g., backup) to another system (see Terms and Conditions).
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A test environment is a parallel Redmine instance to the production environment, which can be booked for 119 EUR per month in addition to the booked hosting package. Setup is charged once based on effort. The test environment is operated and maintained analogously to the production environment (updates, backups, monitoring). It is suitable for tasks such as data modeling, performance testing, plugin testing, and training.

Add-Ons such as AI Add-On, SAML / SSO Add-On, Planning Add-On, or ClamAV Add-On are not available in test environments and can only be booked and used in the production environment.
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Add-Ons are functional extensions to your Redmine instance. The respective features are available to you exclusively as long as the Add-On is actively booked. Without an active Add-On, these features are not present in Redmine.

The following Add-Ons are currently available for monthly booking:
  • Planning Add-On - Bundles several plugins for interactive project planning in Redmine. Details on the Planning Add-On features page.
  • AI Add-On - Unlocks all AI features in Redmine. With an active Add-On, you can connect your AI provider (OpenAI, Anthropic, Azure OpenAI, Google Gemini, Ollama, and others) and use AI-powered issue analyses, summaries, text generation, and more. Not available in Cloud Basic due to hardware constraints.
  • SAML / SSO Add-On - Activates Single Sign-On in Redmine. Supports Microsoft Entra ID, Okta, Google, Keycloak, Shibboleth, and others - fully configurable via the web interface.
  • ClamAV Add-On - Virus scanning for attachments. Security Add-On for companies with compliance requirements.
The Enterprise Support Package combines a selection of Premium Plugins (Add-Ons) with a fixed monthly support hour quota. The currently valid package scope is defined in the current offer.
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Even when the AI model itself runs on an external server (e.g., OpenAI, Azure OpenAI, or an Ollama server), the AI Add-On generates noticeable load on your Redmine server with every request:
  • Context building: Before each request, the plugin gathers relevant Redmine data (issues, wiki content, project context). This causes a RAM and CPU peak per request.
  • Tool calls: When the AI performs actions (create issue, search wiki, change status), the plugin executes these tasks directly in Redmine - in addition to normal operation.
  • Long connection duration: An AI response typically takes 10 to 60 seconds. During that time, a web worker or streaming connection remains bound.
  • Response processing: Streaming responses and larger text amounts must be held in memory and processed.
On entry-level hardware, available workers run out quickly under multiple concurrent users - Redmine then becomes slower even for users who do not use the AI Add-On at all. Cloud Basic is therefore deliberately sized for small teams without AI requirements. From Cloud Professional onwards, the AI Add-On can be added; in the Cloud Business package it is already included.
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The Planning Add-On bundles several plugins for interactive project planning in Redmine. A complete overview of all included plugins and features is available on the Planning Add-On features page.
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Add-Ons are monthly usage fees. When an Add-On is canceled, the associated plugin is removed from your Redmine instance. After uninstallation, the associated features are no longer available.

The plugins included in the hosting package (AlphaNodes Core Stack) remain active for the entire term of the hosting contract and cannot be canceled individually.
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Many of our customers either operated Redmine themselves or planned to operate it themselves. The most important reasons for switching to our holistic support were:

Cost savings: Internal installation and maintenance require specialized IT staff, server hardware, software licenses, and extensive maintenance, including the provision of security updates. External providers like us amortize these costs across many clients and offer more cost-effective, scalable solutions. Regular updates are professionally managed, freeing up internal resources and minimizing the risk of outdated software and associated security vulnerabilities.

Focus on core business: Internal IT can concentrate on the company's core competencies instead of spending valuable time managing and maintaining web applications. As your external hosting provider, we assume full responsibility for availability, security, and regular updates, relieving internal IT of administrative tasks and allowing them to focus on more strategically important projects. This also prevents crucial security updates for Redmine or other applications from being neglected. And in case of questions or problems, we are your competent contact for both technical and user support requests.

Dla kogo jest nasz hosting?

Dzięki naszej wiedzy usuwamy przeszkody związane z samodzielnym uruchamianiem Redmine.

MŚP i organizacje non-profit

Często brakuje wewnętrznych zasobów lub wiedzy do obsługi i utrzymania. Nasz hosting oferuje elastyczność i kontrolę kosztów.

Nacisk na ochronę danych

Zespoły zarządzające wrażliwymi projektami, które potrzebują kontroli nad swoimi danymi, mogą optymalnie wdrożyć standardy bezpieczeństwa dzięki naszemu hostingowi.

Startupy

Redmine idealnie nadaje się do szybkiego wzrostu. Skalowalny i dostosowywalny do indywidualnych potrzeb i procesów pracy.

Co zawiera nasz pakiet usług

Dla najlepszego możliwego, bezpiecznego i bezbłędnego działania proaktywnie dbamy o regularną konserwację Państwa aplikacji Redmine.

Aktualizacje & utrzymanie

  • Aktualizacje minor, major, patch release
  • Poprawki bezpieczeństwa stosowane niezwłocznie
  • Aktualizacje zainstalowanych wtyczek (społecznościowych lub zewnętrznych)
  • Utrzymanie systemu operacyjnego Linux

Bezpieczeństwo & monitoring

  • Szyfrowane kopie zapasowe (codziennie + snapshoty co 4h)
  • Monitoring 24/7 krytycznych komponentów
  • Szybkie rozwiązywanie problemów w przypadku incydentów
  • Udostępnianie naszych komercyjnych wtyczek

InHouse Hosting - jak to działa

Pełna kontrola nad Państwa danymi jest ważna? Wtedy nasz pakiet usług InHouse jest właściwym wyborem.

1

Państwo dostarczacie serwer

  • Serwer fizyczny lub instancja wirtualna (Ubuntu lub Debian)
  • W Państwa firmie lub w wybranym centrum danych
  • Dostęp SSH (bez VPN), z możliwością ograniczenia do naszego IP
2

My zajmujemy się obsługą

  • Profesjonalna instalacja i konfiguracja Redmine
  • Zarządzanie aktualizacjami dla OS, Redmine i wtyczek
  • Automatyczne aktualizacje bezpieczeństwa, kopie zapasowe, rozwiązywanie problemów
3

Państwo zyskujecie

  • Stabilny i wydajny Redmine na Państwa serwerze
  • Przewidywalne koszty w ramach stałego budżetu
  • Szybkie, kompetentne wsparcie w sytuacjach awaryjnych

Optional

  • Support and individual services (remote)

Technical support regarding the care of the server environment (in case of malfunctions and failures) are usually included in the monthly package price. Not included are development services, consulting, user support or other (configuration) services that go beyond the technical support of the server. As well as post installation / activation of additional functionality, AddOns, Plugins, Libraries etc. Extra costs are charged for these services. A claim to support services in this context does not exist.
The operation of additional software that requires root permission for installation or operation is fundamentally not possible.

Profesjonalne usługi Redmine

Od doradztwa i koncepcji po wdrożenie, strategię i optymalizację. Przynosimy sprawdzone standardy IT z dużych firm do małych i średnich przedsiębiorstw.

Przegląd usług

Redmine Hosting - bez zmartwień.

Redmine to dojrzałe, webowe narzędzie open source do zarządzania projektami. Centralizuje komunikację zespołową, zadania i informacje projektowe w jednym miejscu - elastycznie konfigurowalne za pomocą wtyczek i szablonów, z pełną kontrolą kosztów.

My zajmujemy się obsługą, abyście mogli Państwo skupić się na swoim core biznesie.

Formularz kontaktowy Kreator pakietów