Managed Hosting / Services d’application gérés pour Redmine (Hosting)

Hébergement Redmine - deux options

Nous exploitons Redmine sur votre infrastructure ou dans notre cloud

Cloud Hosting

Nous exploitons Redmine pour vous

Redmine fonctionne dans notre infrastructure cloud en Allemagne. Mises à jour, monitoring, sauvegardes et support inclus. Aucune administration de serveur requise de votre côté.

  • Conforme au RGPD, données hébergées en Allemagne
  • Monitoring 24/7 et sauvegardes
  • Mises à jour régulières et correctifs de sécurité
  • Plugins de l'AlphaNodes Core Stack inclus, Add-Ons en option

InHouse (On-Premise)

Votre serveur, notre expertise

Vous exploitez Redmine sur votre propre infrastructure - nous nous occupons de l'installation, de la maintenance, des mises à jour et du support. Pour un contrôle total sur vos données.

  • Contrôle total des données sur votre serveur
  • Évolutif pour les équipes en croissance
  • Accès SSH restrictible à notre IP
  • Plugins de l'AlphaNodes Core Stack inclus, Add-Ons en option

Vos avantages

Avec notre hébergement infogéré, vous économisez des ressources internes et protégez durablement les données de vos projets.

Coûts prévisibles

Coûts mensuels fixes au lieu de dépenses internes d'administration pour l'exploitation et la maintenance.

Toujours à jour

Votre équipe utilise toujours une version Redmine actuelle, sécurisée et performante.

AlphaNodes Core Stack inclus

Les plugins de l'AlphaNodes Core Stack sont disponibles gratuitement pendant la période de gestion, selon les besoins.

Monitoring 24/7

Surveillance centralisée des composants critiques en permanence.

Support direct

Aide compétente de l'équipe qui connaît et développe le logiciel.

Conforme au RGPD

Toutes les données restent en Allemagne. Pas de transfert à des tiers.

Choisissez votre formule d'hébergement

Décidez qui exploite le serveur. Puis choisissez le pack adapté.

Cloud Hosting

Nous exploitons Redmine pour vous

Redmine fonctionne dans notre infrastructure cloud allemande. Trois packs selon vos besoins en fonctionnalités.

Voir les packs Cloud

InHouse Hosting

Votre serveur, votre conformité, notre expertise et nos propres plugins Enterprise.

Vous fournissez le serveur, nous nous occupons de l'exploitation et de la maintenance. Trois packs plus des Add-Ons à la carte.

Voir les packs InHouse

Tarifs Redmine Managed Hosting

Redmine peut fonctionner de manière autonome ou en combinaison avec d'autres applications.

Cloud Hosting

For all Cloud packages

Operations
  • No setup fee
  • Updates automatic
  • Support via customer area
  • Plugins of the AlphaNodes Core Stack usable
Infrastructure
  • Server location: Germany
  • min. 100 GB storage capacity
  • Traffic unlimited
  • Current Redmine incl. 2FA
Access and Domain
  • AlphaNodes subdomain included
  • Own domain optional
  • Own SMTP server usable
  • API requests limited

Data migration from an existing Redmine system is included in all Cloud packages. Projects and users are unlimited.

Entry

Cloud Basic

For small teams, without AI requirements
€ 299 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
Note: SAML / SSO and AI Add-On are not available here due to hardware constraints.
Order now
Advanced

Cloud Professional

For interactive project planning
€ 499 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • Planning Add-On
    Interactive Gantt with drag & drop and inline editing, issue checklists to check off, Timesheet for convenient time tracking, Templates for reusable templates
Order now
Complete

Cloud Business

For teams with SSO and AI requirements
€ 699 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • AI Add-On
  • SAML / SSO Add-On
Order now
Flexible extensions: ClamAV and Enterprise Support can be added to any Cloud package. AI Add-On and SAML / SSO Add-On are available from Cloud Professional onwards.
InHouse Hosting

For all InHouse packages

Operations
  • Setup from 700 EUR
  • Updates automatic
  • Support via customer area
  • Plugins of the AlphaNodes Core Stack usable
Infrastructure
  • Server location: Customer site
  • Storage: Customer responsibility
  • Traffic: Customer responsibility
  • Current Redmine incl. 2FA
Requirements
  • Own domain required
  • Own SMTP server required
  • API requests unlimited
  • Projects and users unlimited

Data migration from an existing Redmine system is available and billed separately based on effort.

Entry

InHouse Basic

For small teams, no AI requirement
€ 240 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
Get a quote
Advanced

InHouse Professional

For interactive project planning
€ 489 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • Planning Add-On
    Interactive Gantt with drag & drop and inline editing, issue checklists to check off, Timesheet for convenient time tracking, Templates for reusable templates
Get a quote
Complete

InHouse Business

For teams with SSO and AI requirements
€ 638 /month, net
Included
  • Plugins of the AlphaNodes Core Stack
  • AI Add-On
  • SAML / SSO Add-On
Get a quote
Flexible with InHouse: All Add-Ons can be added to any InHouse package as needed - since you provide the hardware, there are no hardware-based restrictions.

Conditions (InHouse and Cloud)

  • All pricing in EUR and net. Monthly billing in advance, only.
  • Minimum period: 1 month. Can be cancelled 2 weeks before the end of the service period.
  • E-mail support: Acceptance of error messages, technical support requests, other activities exclusively via the customer area
  • Troubleshooting, answering support requests according to the "Best Effort" principle within our service hours
  • Service hours: Mon - Fri from 9:00 to 17:00 (CET/CEST) with the exception of public holidays (BY, D)
  • Contract for order processing (AVV): An AVV in accordance with GDPR is concluded in the course of our chargeable hosting services. The documents are available to customers in the customer area after you have placed an offical order.

Additional setup conditions (InHouse)

  • Down payment for customers outside Germany: When the final order is placed, a down payment of 100% of the ordered positions is due. The customer will receive an invoice with concrete payment information. To be paid by the customer to us before the start of work (via PayPal or bank transfer to german bank account). The remaining amount (for other services, development etc.) is then payable on completion of the work in accordance with the term of payment from our final invoice.

Bon à savoir : AlphaNodes Core Stack et Add-Ons

La différence entre les plugins inclus de manière permanente et les fonctionnalités réservables.

AlphaNodes Core Stack

Les plugins inclus dans l'AlphaNodes Core Stack au moment de la passation de la commande sont disponibles dans nos packs d'hébergement pendant la durée du contrat, selon les besoins. Aucun supplément mensuel par plugin, car ils font partie intégrante des frais d'hébergement.

Add-Ons

Les Add-Ons sont facturés mensuellement et séparément. Après désinstallation, les fonctionnalités associées ne sont plus disponibles. Certains Add-Ons sont déjà inclus dans les packs de niveau supérieur.

Actuellement inclus dans l'AlphaNodes Core Stack

Plugins de l'AlphaNodes Core Stack - inclus dans tous les packs d'hébergement, activables selon les besoins

Redmine DevOps Redmine DB Redmine HRM Redmine Passwords Redmine Reporting Redmine Wiki Guide Redmine Automation Redmine ServiceDesk

Automation & ServiceDesk inclus dans tous les packs - serveur SMTP propre requis.

Add-Ons disponibles

Tarif mensuel, partiellement déjà inclus dans les packs de niveau supérieur. Des frais d'installation uniques s'appliquent à l'activation.

AI Add-On

Intégration IA, à partir de Cloud Pro

99 EUR / mois

SAML / SSO Add-On

Intégration Single Sign-On

299 EUR / mois

Planning Add-On

Gantt, Issue Checklists, Templates, Timesheet

249 EUR / mois

ClamAV Add-On

Analyse antivirus des pièces jointes

29 EUR / mois

Enterprise Support

Heures de support + Add-Ons actuellement disponibles

Sur demande

Produit premium séparé

Redmine AI Hosting

Infrastructure IA locale conforme au RGPD pour les entreprises ayant des exigences strictes en matière de protection des données. Peut être ajoutée à n'importe quel pack d'hébergement.

En savoir plus

Environnements de test

Instance Redmine parallèle pour les tests, la modélisation des données et la formation

Un environnement de test supplémentaire peut être réservé avec chaque pack d'hébergement. Il fonctionne en parallèle de l'environnement de production et convient à la modélisation des données, aux tests de performance, aux tests de plugins et à la formation. L'installation et la maintenance sont assurées de manière analogue à l'environnement de production. L'installation est facturée une seule fois en fonction du temps nécessaire. Vous trouverez le tarif mensuel dans le tableau des services optionnels ci-dessous.

Les Add-Ons sont disponibles exclusivement dans les environnements de production et ne peuvent pas être activés dans les environnements de test. Vous trouverez les détails concernant chaque Add-On sur les pages produit correspondantes.

Services optionnels

Services supplémentaires réservables à la demande avec chaque pack d'hébergement.

Optional services² (all hosting packages)
Third-party / community plugin maintenance, monthly*
10,- € surcharge / per plugin
Additional test environment, monthly
119,- €
Additional HedgeDoc Pad, monthly
50,- €
Per additional 100GB storage, monthly (Cloud Basic)
20,- €
Migration of MySQL data to PostgreSQL, one-time
on request
Corporate Branding (Logo, Header, Footer)
on request
Other customizations / services
on request
Enterprise Support Packages
discounted support hours (5, 10, 20h)
FAQ
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InHouse = On Premise. We take over the hosting of open source applications that are operated on your server in your infrastructure. Provision of the server (Linux) is done by the customer. Here there are no restrictions in terms of performance, hardware, resources, location. Suitable for companies with compliance requirements and higher security standards due to sensitive data.
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The open source applications are provided by us (our server). Root access not possible. Our servers are located at a leading Data Center from Germany whose operator is certified according to DIN ISO/IEC 27001. The data center park is equipped with state-of-the-art security technology (24/7 monitoring, access controls), has a modern early fire detection system, redundant UV systems and is fully air-conditioned. The customer receives an administrator account for further administration of its application and users. Customer is responsible for the activities of all its End Users and the way End Users use data, even if those End Users are not from the Customer's organization or domain.
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Encryption & Transmission: Our German cloud servers provide comprehensive protection for your development and/or project data. All data transmissions are secured through SSL/TLS encryption (HTTPS) for web access and SSH for command line access. All services (Redmine, Nextcloud, Matomo, Rocket.Chat, HedgeDoc) use Let's Encrypt certificates for secure connections.
Access Security: Access to all applications is provided by default via password-based authentication and can optionally be additionally secured through Multi-Factor Authentication (MFA). Additional authentication methods such as Single Sign-On (SSO) are available upon request. All systems work with role-based access controls for granular permission management.
Operations & Compliance: As a GDPR-compliant German company, we perform regular security updates and create automated, encrypted backups of your data. Our servers are located exclusively in German data centers, ensuring that all data is subject to German data protection laws and no third-country transfers take place.
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The available disk space also includes the memory required for the application (incl. databases, libraries, plugins, addons etc.) itself. The remaining hard disk space is available for the data.
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We always provide a current, stable Redmine version. The standard features include: project management, issue management, time tracking (spent time on issues), document management, wiki, news, discussion forum, roles and permissions management, API, custom fields, issue workflows, calendar, Gantt chart, activity log, email notifications, issue import via CSV.
Plugins: In addition, selected community plugins are used that enable more productive work (e.g., additionals, additional_tags).
Updates: Updates (Redmine minor releases, Redmine plugins) are applied regularly and promptly after automatic and/or manual review. Redmine major releases are applied after manual compatibility review and internal testing. Security updates are checked and applied at the system level (Linux) every four hours (if available).
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Q: How often? Backups are stored encrypted. Database once per day (Redmine files/uploads and database). A database snapshot every 4 hours.
Q: Which version? The complete database, as we use BorgBackup. The complete database is always restored if necessary (individual issues, wiki pages, or file attachments are not possible due to the Redmine architecture).
Q: Time range? The last 2 days / 1 set from the last week / 1 set from the last month.
Q: Who performs the restore? Restoring backups is part of our service. We take care of it for you when it becomes necessary.
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Our optimized Redmine system uses selected plugins for secure and productive operation. Additional plugins (community or third-party) require our prior compatibility review, regular maintenance (bug fixes, updates), and assessment of potential issues. Integration is only possible after a positive review.
The costs for inclusion in our monthly application maintenance (incl. review, update deployment, and compatibility check) vary depending on the plugin. We will inform you of the exact costs in an individual offer.
Third-party plugins: A valid customer support license (for commercial plugins) and compatibility with the existing system are required. We reserve the right to reject a plugin request if security, compatibility, or updates would be compromised.
Additional costs: For the use of plugins that are not provided and maintained by us, one-time costs for integration or uninstallation as well as monthly additional costs may apply.
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AlphaNodes Core Stack: Upon termination of the hosting contract, updates, support, maintenance and documentation access end for the plugins of the AlphaNodes Core Stack. For Cloud Hosting, system access is blocked at the end of the contract; for InHouse Hosting, our current Terms of Use apply.
Add-Ons: Add-Ons are billed separately on a monthly basis and are exclusively usable within the scope of the hosting contract. After cancellation of the hosting contract or individual Add-Ons, the associated plugins are uninstalled and their functions are no longer available. A transfer to a standalone Support License is not possible.
Redmine data (Cloud): After cancellation of a booked Managed Application Hosting Cloud package, access to the application is blocked at the end of the term and the data (including backups) is irrevocably deleted. The customer is therefore expressly required to save or export their data on their own in good time before the end of the term, or to arrange a migration of the data (e.g., backup) to another system (see Terms and Conditions).
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A test environment is a parallel Redmine instance to the production environment, which can be booked for 119 EUR per month in addition to the booked hosting package. Setup is charged once based on effort. The test environment is operated and maintained analogously to the production environment (updates, backups, monitoring). It is suitable for tasks such as data modeling, performance testing, plugin testing, and training.

Add-Ons such as AI Add-On, SAML / SSO Add-On, Planning Add-On, or ClamAV Add-On are not available in test environments and can only be booked and used in the production environment.
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Add-Ons are functional extensions to your Redmine instance. The respective features are available to you exclusively as long as the Add-On is actively booked. Without an active Add-On, these features are not present in Redmine.

The following Add-Ons are currently available for monthly booking:
  • Planning Add-On - Bundles several plugins for interactive project planning in Redmine. Details on the Planning Add-On features page.
  • AI Add-On - Unlocks all AI features in Redmine. With an active Add-On, you can connect your AI provider (OpenAI, Anthropic, Azure OpenAI, Google Gemini, Ollama, and others) and use AI-powered issue analyses, summaries, text generation, and more. Not available in Cloud Basic due to hardware constraints.
  • SAML / SSO Add-On - Activates Single Sign-On in Redmine. Supports Microsoft Entra ID, Okta, Google, Keycloak, Shibboleth, and others - fully configurable via the web interface.
  • ClamAV Add-On - Virus scanning for attachments. Security Add-On for companies with compliance requirements.
All currently available Add-Ons are also fully included in the Enterprise Support Package - there additionally combined with a fixed monthly support hour quota.
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Even when the AI model itself runs on an external server (e.g., OpenAI, Azure OpenAI, or an Ollama server), the AI Add-On generates noticeable load on your Redmine server with every request:
  • Context building: Before each request, the plugin gathers relevant Redmine data (issues, wiki content, project context). This causes a RAM and CPU peak per request.
  • Tool calls: When the AI performs actions (create issue, search wiki, change status), the plugin executes these tasks directly in Redmine - in addition to normal operation.
  • Long connection duration: An AI response typically takes 10 to 60 seconds. During that time, a web worker or streaming connection remains bound.
  • Response processing: Streaming responses and larger text amounts must be held in memory and processed.
On entry-level hardware, available workers run out quickly under multiple concurrent users - Redmine then becomes slower even for users who do not use the AI Add-On at all. Cloud Basic is therefore deliberately sized for small teams without AI requirements. From Cloud Professional onwards, the AI Add-On can be added; in the Cloud Business package it is already included.
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The Planning Add-On bundles several plugins for interactive project planning in Redmine. A complete overview of all included plugins and features is available on the Planning Add-On features page.
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Add-Ons are monthly usage fees. When an Add-On is canceled, the associated plugin is removed from your Redmine instance. After uninstallation, the associated features are no longer available.

The plugins included in the hosting package (AlphaNodes Core Stack) remain active for the entire term of the hosting contract and cannot be canceled individually.
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Many of our customers either operated Redmine themselves or planned to operate it themselves. The most important reasons for switching to our holistic support were:

Cost savings: Internal installation and maintenance require specialized IT staff, server hardware, software licenses, and extensive maintenance, including the provision of security updates. External providers like us amortize these costs across many clients and offer more cost-effective, scalable solutions. Regular updates are professionally managed, freeing up internal resources and minimizing the risk of outdated software and associated security vulnerabilities.

Focus on core business: Internal IT can concentrate on the company's core competencies instead of spending valuable time managing and maintaining web applications. As your external hosting provider, we assume full responsibility for availability, security, and regular updates, relieving internal IT of administrative tasks and allowing them to focus on more strategically important projects. This also prevents crucial security updates for Redmine or other applications from being neglected. And in case of questions or problems, we are your competent contact for both technical and user support requests.

À qui s'adresse notre hébergement ?

Grâce à notre expertise, nous éliminons les obstacles de l'exploitation autogérée de Redmine.

PME et associations

Les ressources internes ou le savoir-faire pour l'exploitation et la maintenance font souvent défaut. Notre hébergement offre flexibilité et maîtrise des coûts.

Priorité à la confidentialité

Les équipes qui gèrent des projets sensibles et ont besoin de contrôler leurs données peuvent mettre en oeuvre les standards de sécurité de manière optimale avec notre hébergement.

Startups

Redmine est parfait pour une croissance rapide. Évolutif et adaptable aux besoins et workflows individuels.

Ce que comprend notre pack de services

Pour un fonctionnement optimal, sûr et sans erreur, nous prenons en charge de manière proactive la maintenance régulière de votre application Redmine.

Mises à jour & maintenance

  • Mises à jour mineures, majeures, patch releases
  • Correctifs de sécurité appliqués rapidement
  • Mises à jour des plugins installés (communauté ou tiers)
  • Maintenance du système d'exploitation Linux

Sécurité & monitoring

  • Sauvegardes chiffrées (quotidiennes + snapshots toutes les 4h)
  • Monitoring 24/7 des composants critiques
  • Dépannage rapide en cas d'incident
  • Mise à disposition de nos plugins commerciaux

Hébergement InHouse - comment ça marche

Le contrôle total de vos données est important pour vous ? Alors notre pack de services InHouse est le bon choix.

1

Vous fournissez le serveur

  • Serveur physique ou instance virtualisée (Ubuntu ou Debian)
  • Dans votre entreprise ou dans un datacenter de votre choix
  • Accès SSH (sans VPN), restrictible à notre IP
2

Nous gérons l'exploitation

  • Installation et configuration professionnelles de Redmine
  • Gestion des mises à jour pour l'OS, Redmine et les plugins
  • Mises à jour de sécurité automatiques, sauvegardes, dépannage
3

Vous bénéficiez de

  • Un Redmine stable et performant sur votre propre serveur
  • Des coûts prévisibles dans un budget fixe
  • Un support rapide et compétent en cas d'urgence

Optional

  • Support and individual services (remote)

Technical support regarding the care of the server environment (in case of malfunctions and failures) are usually included in the monthly package price. Not included are development services, consulting, user support or other (configuration) services that go beyond the technical support of the server. As well as post installation / activation of additional functionality, AddOns, Plugins, Libraries etc. Extra costs are charged for these services. A claim to support services in this context does not exist.
The operation of additional software that requires root permission for installation or operation is fundamentally not possible.

Services professionnels Redmine

Du conseil et de la conception à la mise en oeuvre, en passant par la stratégie et l'optimisation. Nous apportons les standards informatiques des grandes entreprises aux PME.

Aperçu des services

Redmine Hosting - sans souci.

Redmine est un outil de gestion de projet open source mature et basé sur le web. Il centralise la communication d'équipe, les tâches et les informations projet en un seul endroit - flexible grâce aux plugins et thèmes, avec un contrôle total des coûts.

Nous gérons l'exploitation pour que vous puissiez vous concentrer sur votre activité principale.

Formulaire de contact Trouveur de pack