AlphaNodes GmbH
Bavariafilmplatz 3
D-82031 Grünwald / München, Germany
Information obligation according to GDPR Art. 13
Before establishing an initial contact with us, we refer you to our data protection regulations. You can find our privacy policy here: https://alphanodes.com/privacy
Informationen
Our offer is directed exclusively to business customers in accordance with:
- our current valid price information
- our general terms and conditions and terms of use apply
- a valid Sales tax identification number according to § 27 a of the Sales Tax Law is required (EU VAT-ID)
Scope
Providing a managed Redmine application on a german located server operated by AlphaNodes. Includes creation of automated Backup (Redmine files & database), plugin updates (if installed), 24/7 application monitoring. Technical contact. Free usage of commercial AlphaNodes plugins during hosting (if functionality is needed). The customer receives Redmine administration account for further administration and configuration of the application, users, plugins etc. The customer is responsible for the activities of all its users and the way users handle data and provided Redmine functionality.
Optional / additional services during operation
Not part of the monthly hosting flat rate. Billing according to expenditure are:
- Plugin installation & activation / deinstallation during operation
- Hourly rate for technician, support agent for any individual services beyond scope
- Monthly fee for additional Redmine test installations