Redmine AI Plugin

Q: Can Redmine project data be transferred to external AI providers like ChatGPT or Claude?

Yes: The Redmine Enterprise Support Package is perfect. Connect the Redmine AI Plugin to the AI provider of your choice (e.g., OpenAI, Anthropic Claude, Azure OpenAI) with your own contract. No (GDPR, data privacy): Only a local AI solution with Ollama is suitable – either as Redmine AI Cloud Hosting (AlphaNodes provides the GPU server in Germany) or InHouse Hosting on your own hardware. Unsure: First clarify with your data protection officer or IT management whether personal data, compliance requirements (GDPR, BSI), or confidential project data are involved.

Q: What is the difference between Redmine AI Cloud Hosting and InHouse Hosting?

Redmine AI Cloud Hosting: AlphaNodes operates the AI infrastructure on a dedicated GPU server in Germany. Data stays GDPR-compliant in Germany, automatic model updates, zero maintenance effort, no own technical know-how required, Redmine AI Plugin included. Redmine AI InHouse Hosting: Ideal if you already have your own server or IT infrastructure. AlphaNodes installs and maintains the Ollama AI solution on your hardware. Maximum data control, GDPR-compliant, automatic updates, Redmine AI Plugin included.

Q: Which Redmine AI option is GDPR-compliant?

Both Redmine AI Cloud Hosting and InHouse Hosting are GDPR-compliant as they are based on the local Ollama AI solution. Data does not leave your system and is not transmitted to external AI providers. The Enterprise Support Package with external providers like OpenAI or Azure OpenAI requires a Data Processing Agreement (DPA) and is only permissible if no GDPR-critical data is processed.

Q: What does the Redmine Enterprise Support Package with AI integration include?

The Enterprise Support Package includes the Redmine AI Plugin from AlphaNodes, which you connect to the external AI provider of your choice (e.g., OpenAI, Anthropic Claude, Azure OpenAI). Additionally, you get further Premium Redmine Plugins (e.g., SAML/SSO) and a monthly hour contingent at a discounted price for Redmine services such as support and development.

Q: Who takes care of the GPU server for Redmine AI Cloud Hosting?

With Redmine AI Cloud Hosting, AlphaNodes fully provides and operates the dedicated GPU server in Germany. AlphaNodes handles installation, configuration, updates, and support. No own technical know-how is required and there is zero maintenance effort on your side.

Which option suits your requirements?

Can your Redmine project data be transferred to external AI providers (like ChatGPT, Claude)?

Yes, no problem

No, data must stay in the system (GDPR, data privacy)

I don't know / I'm unsure

The solution for you: Only operating a local AI solution (Ollama) is the right choice here.

With Redmine AI Hosting, we handle installation, configuration, updates, and support of the language models (Ollama). We just need to know the following:

Who takes care of providing the GPU server?

AlphaNodes (takes care of everything)

We already have our own server/IT

Enterprise Support Package

Perfect for you: We provide our Redmine AI Plugin – it connects to the AI provider of your choice (e.g., OpenAI, Anthropic Claude, Azure OpenAI). You sign your own contract with the provider; these costs are billed directly by them and have nothing to do with AlphaNodes.

You can use our Redmine AI Plugin
You can use additional Premium Plugins (e.g., SAML/SSO)
You receive the agreed monthly hour contingent at a discounted price - usable for our services around Redmine (e.g., support, development, etc.)

Alternative: Hosting RE Pro Package

You only need AI and SAML, but no support hours? Then our Hosting RE Pro Package is the right choice:

Redmine AI Plugin (connection to external AI providers)
SAML/SSO Premium Plugin
Without monthly hour contingent

Go to Enterprise Support → Hosting RE Pro Package →

Redmine AI Hosting (Cloud)

The recommended solution: Redmine AI Cloud offering – we operate Ollama on a dedicated GPU server for you, including installation, configuration, updates, and support of the language models.

Data stays in Germany (GDPR-compliant)
Automatic updates of new language models
Zero maintenance, no technical expertise needed
Redmine AI Plugin – set up in your Redmine by us, ready to use for the contract period

Go to AI Hosting →

Redmine AI Hosting (InHouse)

The recommended solution: Redmine AI InHouse offering – we install and operate Ollama on your hardware, including configuration, updates, and support of the language models.

You provide a dedicated GPU server
Maximum data control (GDPR-compliant)
Automatic updates of new language models
Zero maintenance, no technical expertise needed
Redmine AI Plugin – set up in your Redmine by us, ready to use for the contract period

Go to AI Hosting →

Important: Clarify this first!

Speak with your data protection officer or IT management

Typical questions that should be clarified:

Do you process personal data in Redmine?
Are there compliance requirements (GDPR, BSI)?
Is a data processing agreement with external providers possible?
Is confidential project or research data involved?

Rule of thumb: When in doubt → choose Ollama (local solution)!

Redmine AI Plugin - Which Option Suits You?