Managed Hosting / Redmine AI Hosting - AI for Your Project Management

AI that understands your data

Our Redmine AI Hosting combines a locally operated AI (Ollama) with our Redmine AI Plugin. The key advantage: the AI knows your Redmine data and can use it intelligently.

What does this mean in practice? The AI does not just search text – it understands context. It finds similar tickets, suggests replies based on resolved issues, and uses your wiki as a knowledge base – all automatically and without manual effort.

Using RAG technology (Retrieval Augmented Generation), relevant information from your Redmine is automatically provided as context. This gives you precise answers tailored to your specific situation.

What can you achieve with Redmine AI?

The AI features support your team in daily work with Redmine. Here are typical use cases:

Find similar tickets

When creating a new ticket, the AI automatically shows similar existing tickets. This prevents duplicates and saves time during processing.

Support replies with context

The AI knows the complete ticket history of a customer and finds similar resolved cases. This allows you to respond faster and more accurately.

Wiki as knowledge base

Your wiki becomes an intelligent knowledge database. The AI finds relevant documentation and uses it as the basis for answers and recommendations.

AI Assistant – Interactive Chat in the Project

The AI Assistant brings a full chat interface directly into your Redmine project. It knows your tickets, wiki, and members – and can actively take action on request: create and edit issues, update wiki pages, analyze attachments, and connect external services via MCP. Conversations can be configured as team-public, role-based, or private.

Learn more

More AI features at a glance:

  • AI Reply Suggestion – context-aware reply draft generated directly in the ticket edit form with one click
  • Text Correction – correct spelling and grammar in any text field, with a before/after comparison view
  • Automatic Analyses – administrators and authorized project members can configure individual analysis prompts that run automatically when a ticket is first opened or on demand.
  • AI Dashboard Block – freely configurable block for AI-processed project overviews and summaries

All AI features run on your own infrastructure (Ollama). No personal data is transmitted to external AI providers or cloud services.

Two variants – one service

As with our Redmine Hosting, we also offer Redmine AI Hosting in two variants. In both cases, we handle installation, configuration, updates, and support.

Cloud

We provide the server

Want to focus on your work without managing infrastructure? We operate the AI infrastructure on a dedicated GPU server in a European data center.

  • Fast start without own hardware
  • Dedicated resources for your instance
  • EU data center guaranteed
  • Redmine AI Plugin included
€599 / Month*
Setup: €700

InHouse (On-Premise)

On your own server

Already have your own server infrastructure or want full control? We install and maintain the AI solution on your hardware.

  • Maximum data control
  • Integration into existing infrastructure
  • No data leaves your network
  • Redmine AI Plugin included
from €399 / Month*
Setup: on request¹

* This offer is directed exclusively at entrepreneurs within the meaning of §14 BGB (German Civil Code). All prices are in EUR and are net prices. Plus applicable statutory sales tax. Reverse charge procedure for business customers outside Germany with a valid EU VAT ID number.

¹ For a specific quote, we need information about your cloud provider or hosting environment (AWS, Azure, Google Cloud, your own data center, etc.), GPU server specifications, and available resources (RAM, CPU, Storage) in advance.

Who is Redmine AI Hosting for?

Our Managed AI Hosting is aimed at companies and organizations that want to use AI features for Redmine without compromising on data protection.

Organizations with data protection requirements

Anyone managing sensitive project data and needing to ensure GDPR compliance benefits from an AI solution where all data stays within the EU. No API calls to external providers, no data transfer outside Europe.

Teams with high support volume

Helpdesk and support teams save time through automatic context enrichment. The AI delivers relevant information from ticket history and the wiki directly to the current request.

Organizations with an extensive knowledge base

Anyone with many tickets and wiki pages can finally use this knowledge systematically. The AI turns years of documentation into an actively usable resource.

What is included in the managed service?

We take care of the complete operation of the AI infrastructure. You focus on your core business.

Our Redmine AI operation package includes:
Installation and configuration of Ollama (local AI engine)
Setup of our Redmine AI Plugin with RAG functionality
Regular updates of AI models and software components
Monitoring and maintenance of the AI infrastructure
Support for questions and issues
Optimization of AI configuration for your requirements
FAQ
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Redmine AI Hosting is a fully managed service by AlphaNodes that combines a locally operated AI engine (Ollama) with the Redmine AI Plugin. Unlike cloud AI services such as ChatGPT or Claude, all data remains within Germany or the EU – fully GDPR compliant. AlphaNodes handles installation, configuration, updates, and operation of the entire AI infrastructure.
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The Redmine AI Plugin enables AI features in Redmine but requires your own AI provider (e.g., an OpenAI API key or a self-hosted Ollama instance). Redmine AI Hosting is a complete solution: AlphaNodes operates a dedicated local AI engine (Ollama) on a GPU server for you – without your data being transferred to any external provider.
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Yes. With Redmine AI Hosting, all data is processed exclusively in Germany (Cloud variant) or on your own infrastructure (InHouse). There are no API calls to external AI providers – the AI engine runs entirely locally. This makes it one of the few genuinely GDPR-compliant AI solutions for Redmine.
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We use Ollama as the AI engine, which supports a wide range of open-source LLMs (Large Language Models), including Llama, Mistral, and others. Models are regularly updated. AlphaNodes handles model selection and optimization for your specific use case.
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Yes. With the InHouse variant, AlphaNodes installs and maintains the AI solution on your own hardware or infrastructure. You retain full data control while AlphaNodes handles maintenance, updates, and support. The monthly service fee starts at €399/month.
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RAG stands for Retrieval Augmented Generation. This technology enables the AI to automatically use relevant information from your Redmine data (tickets, wiki, project data) as context. As a result, the AI delivers precise answers tailored to your situation – rather than the generic responses typical of general-purpose AI services.
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The managed service includes: installation and configuration of Ollama (local AI engine), setup of the Redmine AI Plugin with RAG functionality, regular AI model and software updates, infrastructure monitoring and maintenance, support for questions and issues, and optimization of the AI configuration for your requirements.
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Yes, open-source AI plugins for Redmine exist. The key difference: they require self-managed AI infrastructure (your own GPU server, model updates, configuration) and offer no professional support. With AlphaNodes Redmine AI Hosting, you get a fully managed system – including plugin, AI infrastructure, updates, and direct support. In enterprise environments, that is the difference between a working solution and an ongoing maintenance project.

Technical background

For the technically curious: Our Redmine AI Hosting is based on proven open-source components.

  • Ollama: Local AI engine for running Large Language Models (LLMs) without cloud connectivity
  • Redmine AI Plugin: Our own development for integrating AI features into Redmine
  • RAG (Retrieval Augmented Generation): Technology that provides relevant information from your Redmine data as context for the AI
  • pgvector: Enables semantic search for similar content in your database

AI power for Redmine – without compromising on data protection

The problem: Classic AI services like ChatGPT or Claude require your data to be transferred to servers outside the EU. For many organizations, this is not an option.

Our solution: With our Managed AI Hosting, you run your own AI instance that knows and uses your Redmine data – without sensitive information leaving your control.

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