Managed Hosting / Redmine AI Hosting - AI for Your Project Management
AI that understands your data
Our Redmine AI Hosting combines a locally operated AI (Ollama) with our Redmine AI Plugin. The key advantage: the AI knows your Redmine data and can use it intelligently.
What does this mean in practice? The AI does not just search text – it understands context. It finds similar tickets, suggests replies based on resolved issues, and uses your wiki as a knowledge base – all automatically and without manual effort.
Using RAG technology (Retrieval Augmented Generation), relevant information from your Redmine is automatically provided as context. This gives you precise answers tailored to your specific situation.
What can you achieve with Redmine AI?
The AI features support your team in daily work with Redmine. Here are typical use cases:
Find similar tickets
When creating a new ticket, the AI automatically shows similar existing tickets. This prevents duplicates and saves time during processing.
Support replies with context
The AI knows the complete ticket history of a customer and finds similar resolved cases. This allows you to respond faster and more accurately.
Wiki as knowledge base
Your wiki becomes an intelligent knowledge database. The AI finds relevant documentation and uses it as the basis for answers and recommendations.
Two variants – one service
As with our Redmine Hosting, we also offer AI Hosting in two variants. In both cases, we handle installation, configuration, updates, and support.
Cloud
We provide the server
Want to focus on your work without managing infrastructure? We operate the AI infrastructure on a dedicated GPU server in a European data center.
- Fast start without own hardware
- Dedicated resources for your instance
- EU data center guaranteed
- Redmine AI Plugin included
Setup: €700
InHouse (On-Premise)
On your own server
Already have your own server infrastructure or want full control? We install and maintain the AI solution on your hardware.
- Maximum data control
- Integration into existing infrastructure
- No data leaves your network
- Redmine AI Plugin included
* This offer is directed exclusively at entrepreneurs within the meaning of §14 BGB (German Civil Code). All prices are in EUR and are net prices. Plus applicable statutory sales tax. Reverse charge procedure for business customers outside Germany with a valid EU VAT ID number.
Who is Redmine AI Hosting for?
Our Managed AI Hosting is aimed at companies and organizations that want to use AI features for Redmine without compromising on data protection.
Organizations with data protection requirements
Anyone managing sensitive project data and needing to ensure GDPR compliance benefits from an AI solution where all data stays within the EU. No API calls to external providers, no data transfer outside Europe.
Teams with high support volume
Helpdesk and support teams save time through automatic context enrichment. The AI delivers relevant information from ticket history and the wiki directly to the current request.
Organizations with an extensive knowledge base
Anyone with many tickets and wiki pages can finally use this knowledge systematically. The AI turns years of documentation into an actively usable resource.
What is included in the managed service?
We take care of the complete operation of the AI infrastructure. You focus on your core business.
| Our Redmine AI operation package includes: | |
| Installation and configuration of Ollama (local AI engine) | |
| Setup of our Redmine AI Plugin with RAG functionality | |
| Regular updates of AI models and software components | |
| Monitoring and maintenance of the AI infrastructure | |
| Support for questions and issues | |
| Optimization of AI configuration for your requirements |
Technical background
For the technically curious: Our Redmine AI Hosting is based on proven open-source components.
- Ollama: Local AI engine for running Large Language Models (LLMs) without cloud connectivity
- Redmine AI Plugin: Our own development for integrating AI features into Redmine
- RAG (Retrieval Augmented Generation): Technology that provides relevant information from your Redmine data as context for the AI
- pgvector: Enables semantic search for similar content in your database
AI power for Redmine – without compromising on data protection
The problem: Classic AI services like ChatGPT or Claude require your data to be transferred to servers outside the EU. For many organizations, this is not an option.
Our solution: With our Managed AI Hosting, you run your own AI instance that knows and uses your Redmine data – without sensitive information leaving your control.