FAQ on our Redmine online courses

On Demand

Our online course is designated as “On Demand”, which means you may access and view it at your convenience as many times as you wish within the time restriction (subscription period) after your date of purchase.

If your employees will access the applicable course under your company account / personal account you are responsible for your employees’ compliance with the applicable terms and conditions and for any and all actions taken by your employees with respect to the training service.


We offer no refund on Courses. Even if you do not schedule, attend or view it within your subscription time / after purchase.


The requirements to view our online courses are the same as visiting a regular web site:

  • Unrestricted Internet access
  • Up-to-date Internet browser like Firefox, Google Chrome (HTML5 capable browser) - recent versions only!
  • To verify that you can access our course content is to view our free online sample at our Webinar page

To navigate within our course use your mouse and click on the arrows at the right bottom of each page. Or Use the Space key or the arrow keys on your keyboard to navigate through. It is also possible to press ESC to enter the slide overview if you wish to go back or forward to a specific slide.


The language of the slides is english only (EN). They contain text passages, images and some video material. There is no sound or speaker voice implemented. If you wish to hear a voice, you can use a TTS-Reader App or Browser Plugin that works for web sites.