What is GitLab Managed Application Hosting?
GitLab Managed Application Hosting is a service from AlphaNodes GmbH where GitLab is provided as a version control and project management platform:
- Cloud Offerings: We host GitLab on our own servers
- InHouse Offering: GitLab runs on your own server within your infrastructure
In both cases, we take care of installation, configuration, maintenance, and security – for both the GitLab instance and the underlying Linux operating system.
What Hosting Options Does AlphaNodes Offer for GitLab?
GitLab InHouse Server (Your Own Infrastructure)
You want to run GitLab on your own server – either at your company or with a hoster of your choice? Then our InHouse operation package is the right solution for you.
Your Benefits:
- Maximum Data Security: Your data remains in your own infrastructure
- Full Control: Unlimited hardware resources according to your requirements
- No Limits: No restrictions on access, data volume, or number of users
- Predictable Costs: Monthly budget remains manageable and foreseeable
- IT Relief: We handle the maintenance, your team can focus on more important tasks
A regularly maintained server runs more stable and secure. However, in many companies, there is no time for these important maintenance tasks. This is exactly where we come in and take this task off your hands.
How It Works:
- You Provide the Server:
- Physical server or virtual instance (e.g., VM)
- Location of your choice: at your company or in an external data center
- We Take Care of the Rest:
- Stable and performant GitLab installation on your server
- Predictable and manageable monthly costs
Our Service Scope:
- Installation & Setup: Professional setup and operational deployment of GitLab on your server
- Update Management: Regular maintenance of Linux operating system and GitLab instance
- Security Updates: Automatic real-time updates during operation
- Backup & Recovery: Regular data backup, operation, and troubleshooting
- Admin Access: Provision of administrative access with administrator permissions
Optional Services:
- Remote support and individual additional services
Included in Package Price:
Technical support for the server environment in case of disruptions and failures during our regular service hours.
Not Included in Package Price:
- Development services and consulting
- User support or advanced configuration services
- Post-installation/activation of additional features, add-ons, plugins, or libraries
- Operation of additional software requiring root permissions
- Performance analysis, optimization, and advanced technical services
We charge separate costs based on hourly rates for these services. There is no entitlement to these additional services.
GitLab Cloud Server
The server doesn’t necessarily have to be at your company? Then our cloud solution is the right choice for you.
Your Benefits:
- Ready to use immediately – without your own hardware investment
- Reliable and powerful cloud infrastructure
- Server location in Germany
- Various packages depending on your needs and requirements
What Are the Benefits of GitLab Managed Application Hosting Compared to Self-Management?
Relief for Your IT Team: Our experienced team handles setup and management of GitLab. Your team can fully focus on development.
Maximum Security: Regular updates of GitLab and Linux operating system protect against external threats and keep your data secure.
Automatic Backups: Regular data backups prevent data loss. In case of emergency, we take care of quick recovery.
Competent Support: Reliable and specialized assistance with questions or issues – you always have a contact person.
How Does the Switch to GitLab Managed Application Hosting Work?
InHouse Offering (for Companies with Their Own Infrastructure)
Your Task: Provide us with a server instance according to our specifications – with the required hardware, Linux system, and necessary permissions.
Our Task: We handle installation and basic configuration of GitLab on your server. This ensures everything runs smoothly from the start.
Cloud Offerings
Our Offering: We provide a current GitLab application on our server in Germany.
Your Start:
- For new GitLab users: Ready to use within 2 business days after ordering
- You receive admin access
- Further configuration and user management is in your hands
What Can I Manage Myself?
You receive full administrator access to the GitLab application and are responsible for management within GitLab:
Your Responsibility:
- User management (create, delete, permissions)
- Project and repository management
- Groups and access rights
- CI/CD configuration (pipelines, runners, variables)
- GitLab settings and features
- Webhooks and integrations
Our Responsibility:
- Server infrastructure and Linux operating system
- GitLab installation and updates
- Backups and recovery
- Server security and performance
- Technical support for server/infrastructure issues
What Support Options Are Available?
We offer support through our ticket system during regular business hours.
We handle disruptions and technical support requests according to the “Best Effort” principle – which means: quick problem resolution within our service hours.
Is the Offering Limited to a Specific Number of Users?
No, our GitLab Managed Application Hosting has no limitation on the number of users or projects.
Included by Default:
- GitLab Community Edition (GitLab CE) with full functionality
- Various packages with different storage capacities
Commercial GitLab Versions Desired? Let us know before ordering so we can provide the appropriate GitLab version. A subsequent change during operation is not possible.
An overview of all packages and services can be found on our website.
Who Is This Offering Suitable For?
Our GitLab Managed Application Hosting is aimed at companies and organizations that:
- Want to use GitLab as a version control and project management platform
- Don’t have internal resources or technical know-how for hosting and management
- Desire a reliable and secure hosting environment
- Don’t want to deal with technical aspects like server maintenance, updates, and backups
In short: You want to use GitLab but not operate it yourself – then you’re in the right place with us!