Managed Hosting / Redmine Hosting / Enterprise On-Premise
Enterprise Redmine Without the Enterprise Headache
You need Redmine to stay on-premise for compliance, data sovereignty, or security reasons - but you lack the internal resources to operate it professionally. That’s where we come in.
AlphaNodes Redmine Enterprise Hosting combines the control of on-premise infrastructure with the convenience of fully managed operations. We handle the complexity, you focus on your projects.
Why Enterprise Teams Choose Managed On-Premise Redmine
The Challenge: Self-Hosting Doesn’t Scale
Running Redmine in-house sounds simple - until you face:
- Ongoing maintenance burden: Monthly updates, security patches, plugin compatibility
- SAML/SSO complexity: Integrating with Microsoft ENTRA ID, Okta, or Shibboleth requires deep expertise
- Availability risks: No monitoring means downtime goes unnoticed
- Compliance overhead: GDPR, ISO 27001, SOC 2 require audit trails, encryption, backup validation
- Knowledge gaps: Your IT team knows Linux but not Redmine-specific troubleshooting
Realistic effort: 0.5-1 FTE just for Redmine operations + unpredictable costs for incidents.
The Solution: Managed Application Hosting (On-Premise or Cloud)
We operate your Redmine professionally - on your infrastructure or ours. You get:
- Data sovereignty: Redmine runs where you decide (your data center, dedicated hosting, or our cloud)
- Expert operations: We handle installation, updates, monitoring, backups, troubleshooting
- SAML SSO Plugin: UI-based self-service tool for your own SSO configuration
- Fixed costs: Transparent monthly pricing replaces unpredictable ad-hoc expenses
- Compliance-ready: GDPR-compliant, audit-trail logging, encrypted backups
What’s Included
Core Managed Hosting
| Every hosting package includes: | |
| Professional installation on your server or our cloud infrastructure | |
| Automated backups (daily, encrypted, tested restores) | |
| Security updates & patch management (Linux, Redmine, plugins) | |
| 24/7 monitoring (uptime, performance, disk space, errors) | |
| Major & minor version updates (coordinated maintenance windows) | |
| Free use of a selected Core Stack (e.g. Automation, DB, DevOps, Reporting, HRM, ServiceDesk, Passwords, Wiki Guide) |
Enterprise Support Package (Optional Upgrade)
For teams with recurring needs - fixed monthly support hours instead of ad-hoc billing:
- 5 / 10 / 20 hours per month at discounted rates (non-transferable)
- Usable by any authorized team member - no approval bottlenecks
- Premium SAML SSO plugin with UI-based self-service (you configure IdP metadata, certificates, SSO URLs yourself - no command-line)
- Exclusive premium plugins: e.g. Redmine SAML SSO, Redmine AI, Issue Checklists, Templates, Timesheet
- Ongoing plugin maintenance by our team
Use cases: Plugin troubleshooting, custom field setup, workflow automation, user questions, performance tuning.
Learn more about Enterprise Support
Ideal for These Industries & Use Cases
Mid-Market & Enterprise
50-1,000 employees with compliance requirements
Regulated Industries
Healthcare, finance, legal with strict data governance
Public Sector
Government, universities, research institutions
Critical Infrastructure
KRITIS operators with on-premise mandate
Typical Enterprise Requirements We Solve
| Requirement | How We Address It |
|---|---|
| Data must stay on-premise | We manage Redmine on your server (SSH access only, no data leaves your infrastructure) |
| SAML/SSO self-service (ENTRA ID, Okta) | Premium SAML plugin with graphical UI - you configure SSO yourself without command-line. Support for questions via Enterprise hours. |
| Compliance foundation (ISO 27001, GDPR) | Technical foundation: Encrypted backups, audit logging (Redmine Reporting plugin), secure updates. You can use these for your audits if needed. |
| Shibboleth/DFN-AAI compatible | SAML plugin supports federated identity. You configure Shibboleth metadata yourself, we support with technical questions. |
| No internal Redmine expertise | We’re Redmine specialists - you don’t need to train your team. Support via ticket system. |
| Predictable costs | Fixed monthly pricing (hosting + optional support hours). No hidden costs. |
| Multi-project environments | Unlimited projects/users. |
Why AlphaNodes?
Your Infrastructure, Our Expertise
Redmine runs on your servers (in your data center or dedicated hosting) - you retain full data control. We handle installation, updates, monitoring, and troubleshooting.
Fixed Support Hours + Premium Features
Enterprise Support Package with monthly hour allowance (5/10/20h), premium SAML SSO plugin, and professional assistance. No approval loops for every support request.
Compliance & Security Built-In
GDPR-compliant, ISO 27001-ready operation. SAML/SSO integration (Microsoft ENTRA ID, Okta, Shibboleth). Automated security patches. Audit-trail logging.
Additional Differentiators
- Redmine plugin developers: We maintain a large collection of professional Redmine features
- On-premise expertise: Operating Redmine in customer data centers since 2010
- SAML/SSO plugin developers: We developed further and actively maintain the SAML plugin for Redmine 6x
- Long-term partnerships: Average customer relationship 5+ years
- No vendor lock-in: Your data, your server - migrate anytime
How It Works
Option 1: On-Premise Hosting (Your Infrastructure)
You Provide a Server
- Physical or virtual Linux instance (Ubuntu/Debian)
- Located in your data center or hosted infrastructure
- SSH access (direct or IP-restricted, no VPN required)
We Take Over Operations
- Professional setup (Redmine, database, web server, SSL)
- Automated security updates (Linux, Redmine, plugins)
- 24/7 monitoring + backup management
- Coordinated version upgrades (test → production)
You Get Peace of Mind
- Redmine runs stable and secure on your infrastructure
- Transparent, predictable monthly costs
- Expert support when you need it
Option 2: Cloud Hosting (Our Infrastructure)
Don’t have on-premise infrastructure? We provide dedicated cloud hosting with the same enterprise-grade operations.
Pricing Overview
Managed Hosting Base Packages
Enterprise Support Add-On
| Package | Support Hours/Month | Price/Month (net) |
|---|---|---|
| Enterprise 5 | 5 hours | On request |
| Enterprise 10 | 10 hours | On request |
| Enterprise 20 | 20 hours | On request |
Requirements: Active Redmine Managed Hosting with AlphaNodes Minimum term: 6 months, then monthly cancellation (4 weeks notice)
Ready for Professionally Managed Redmine?
Talk to our team about your requirements - on-premise, cloud, or hybrid setup.
Next Steps
- Schedule a consultation: Discuss your requirements (compliance, user count, integrations)
- Receive a tailored proposal: Hosting package + optional Enterprise Support
- Smooth onboarding: We handle migration, setup, SAML configuration
- Focus on projects: We keep Redmine running 24/7
