We have five typical warning signs for you that indicate it’s time to consider professional in-house hosting.
1. Updates become a nail-biting experience
If your team is reluctant to install important security updates because “things went wrong last time,” then you definitely lack the necessary in-house expertise.
Above all, many companies face the following dilemma when it comes to updates: For example, they are still stuck with Redmine v4.2 because a beloved Redmine plugin is not available for version 6.x. Or they shy away from updates because the custom field plugin they have been using for years is no longer maintained by the developer.
As a result, you and your team are stuck with outdated versions – for fear that proven workflows will suddenly no longer function. The problem: The GDPR requires “appropriate technical measures” to protect personal data – outdated software definitely does not meet this requirement. While you wait and delay an update, other incompatibilities accumulate and legal pressure increases.
2. The backup strategy exists (if at all) only on paper
Be honest: when was the last time you tested your backup recovery? If the answer is “our student does it” or “it’s on the to-do list,” it’s high time to change that. Many companies have theoretical backup plans, but no thoroughly tested strategy for emergencies.
Did you know?
Did you know how critical accidental deletions are? Redmine does not have a recycle bin function for deleted entities. In Redmine, deleted tickets or wiki pages cannot be restored individually. If important project data has been accidentally deleted, the entire system must be reset to the last backup status – losing all changes made by other colleagues after that point.
Anyone who:
- does not have a staging environment/test environment (with regular data mirroring),
- does not have a current backup,
- or is not practiced in quickly restoring backups despite having a backup,
has a problem.
3. Performance issues frustrate your team
Long loading times when opening or saving tickets, timeouts during bulk functions or larger queries, or even crashes when many users are online at the same time? These symptoms indicate that your current server infrastructure or configuration is not optimally suited to Redmine. Productivity losses due to technical issues cost more than professional hosting.
4. Security updates are neglected
Is your IT department busy with other projects, and are Redmine updates and updates to the underlying system constantly being postponed? Outdated software is a security risk. Cybercriminals exploit known vulnerabilities in unpatched systems. Everyone knows this, but only takes action once such a situation has arisen. Proactive action is important here.
5. No one is available to help with problems
The only colleague who knows how to use the Redmine server is on vacation or has recently quit? When critical system knowledge is concentrated in just one person, it creates a dangerous single point of failure for your project work and, in the worst case, for the entire company.
Our solution for one of the above points: Professional in-house hosting
With our Redmine Managed Application in-house hosting, you retain full control over your data and server location, while we provide the technical expertise:
- Automated updates for operating system, Redmine, and plugins
- Daily tested backups with fast recovery option
- 24/7 monitoring of critical system components
- Experienced Linux administrators as contact persons
This allows you to focus on your projects again instead of server problems and always work with an up-to-date, secure, and high-performance Redmine system.
Our Redmine in-house hosting offer is ideal for
IT managers in medium-sized companies (50-500 employees):
- who use Redmine or are familiar with Redmine and plan to use it
- whose internal IT is overloaded / lack internal Redmine expertise
- with a budget for external service providers
Project managers in larger companies:
- who use Redmine for their medium to large teams (systems with 40-7000 users)
- are frustrated by internal IT problems
- need a reliable infrastructure
Managing directors of smaller IT service providers/agencies:
- who use Redmine for customer projects
- who need to focus on their core business
- for whom compliance requirements (GDPR) are important