Every team is familiar with these situations: An important milestone is approaching, but the stakeholder meeting has yet to be planned. Or a critical bug has been sitting unresolved in the task list for days because it got lost among the many tickets. Situations like these cost time and put strain on the team.
The Redmine Automation Plugin solves exactly these kinds of problems by turning your project management from reactive to proactive. Instead of chasing after the team, the system works for you.
Automations in Redmine Automation Plugin are rule based (consist of Trigger + Condition + Action) and function according to the “If-Then”-principle. The plugin monitors all defined triggers and takes care of continuous actions as soon as the conditions are met - without user intervention.
Never overlook overdue tickets again
Imagine if every overdue ticket was automatically forwarded to your project manager and simultaneously prioritized as “high.” This would happen automatically, without you having to think about it. This would prevent bottlenecks from occurring in the first place.
Automation example: Overdue issues → Escalating to project manager + update priority
Proactive sprint planning
Every Friday, the system automatically creates a “Sprint Planning Meeting” ticket for the Scrum Master. This way, you’ll never forget to prepare for the next sprint again. Using “Ticket Repeat,” this can be done at any time by a user by assigning a specified time interval.
Automatic ticket assignment
Why manually assign each bug to the development team? The plugin can do this automatically based on the ticket type. Bug reports go directly to the development team, feature requests to the product owner.
Automatic quality assurance
As soon as a feature is for example marked as “Ready for Review,” (e.g. via TAG, via custom field for issues, or via category) a senior developer is automatically assigned to the ticket with a due date in two days. Code reviews thus become a fixed, traceable process.
Keep an eye on your budget
The plugin monitors your time entries daily and automatically alerts you if someone has recorded more than 8 hours per day. This ensures that overtime does not go undetected.
Stakeholders always informed
Critical tickets or milestone updates are automatically sent to the relevant stakeholders. Transparency without additional effort for your team.
Structure project end
When a project is closed, the system automatically sends a “project retrospective” meeting invitation and informs all participants. This ensures that lessons learned are not lost.
Automation example: Project closed → Email sent to project team
The big picture
These automations may seem small when viewed individually. However, when taken together, they can transform even chaotic project management teams into a well-coordinated unit. Instead of reactively solving problems, you can proactively prevent them.
The best part is that once everything is set up and running smoothly, everything else takes care of itself. All you need to do is check the benefits and review the log files from time to time. Your team can concentrate on the really important tasks while the routine tasks are automatically handled in the background.
ROI (return on investment) even with small automations
Even in small teams or with few automations, the plugin can save time in the long term.
If you need 10 minutes every day to review all tickets, change status information or assignments, or send emails, you can save 50 minutes per week:
That’s a monthly saving of 3 hours and 20 minutes per person.
But the real value lies not only in the time saved. Fewer missed deadlines mean happier customers. Automatic escalations prevent small problems from becoming big ones. Structured code reviews reduce bugs in production.
These “soft factors” are difficult to quantify, but can double or triple the ROI.
You can find an overview of all available triggers and actions for the automation rules in our cheat sheet at rule actions.
Who might find the Automation Plugin interesting
The Automation Plugin is not only a nice-to-have for modern startups, but is also useful in more traditional, regulated environments.
Compliance and traceability: The automatic logging of specific actions meets audit requirements and creates the necessary transparency for accountability.
Standardized processes: Regular administrative tasks are automatically scheduled into the workflow—the plugin creates the corresponding tickets in a timely manner and assigns them. This ensures that deadlines and appointments are not forgotten.
Budget justification: Companies or public administrations that are under regular cost pressure and need to demonstrate efficiency gains are given the opportunity to do so with the Automation Plugin.
Data sovereignty: Companies and public authorities that need full control over sensitive data outside of cloud solutions are well served by a Redmine on-premise application. And for them, the Automation Plugin is a good addition.
Fazit
The automation bot in the Redmine Automation Plugin is a tireless assistant that performs the tasks you define for it. From ticket assignment and budget monitoring to stakeholder communication, all these routine tasks will run automatically with the plugin in the future.
All information about our extensions for Redmine is available on the product page. The commercial Automation plugin is available in a cheaper bundle. It requires the Reporting Plugin. Customers whose Redmine does not meet the minimum requirements or who prefer to hire someone to install and regularly maintain their Redmine instance have the alternative to book our Managed Application Hosting for Redmine. Here, the plugin is already part of our hosting offering. The functionality can be tested extensively in our online demo.