In retail, the systems sit directly on revenue. Shop, inventory management, point of sale. If something fails, the customer notices first. On top of that come dates that cannot move: season start, campaigns, stocktaking.
IT looks after all of this next to its own projects. Redmine keeps both in one place. We take over operation, in our cloud in Germany or on your server.
What your team does with it
- Incidents and requests from the stores. With the ServiceDesk plugin, an email becomes an issue, with an owner and a reply sent from the system.
- Shop changes and releases. The DevOps plugin connects GitLab and GitHub. Commits appear on the matching issue, deployments stay traceable.
- Devices and licenses per location. Point of sale systems, scanners, software licenses and maintenance contracts live in the DB plugin, with custom fields and filters.
- Fixed dates by rule. The Automation plugin creates recurring issues and reminds you beforehand. Typical cases: season preparation, stocktaking, certificate renewal.
- Effort per initiative. The Reporting plugin evaluates spent time by project and period, for internal billing between departments.
What that means day to day
- Cloud in Germany or your own server. With InHouse operation, SSH access restricted to our IP is enough.
- Redmine and GitLab from one provider. One contact, one server location, connected through the DevOps plugin.
- No user limits. Whether 50 or 500 people work in it, the hosting costs the same.
- We handle the updates. Security patches every four hours, major versions only after a plugin check.
Prices are listed openly on the hosting page, GitLab has its own overview.