Managed Hosting / Redmine Managed Application Services (Hosting)
Redmine Hosting - to muligheder
Vi koerer Redmine paa din infrastruktur eller i vores cloud
Cloud Hosting
Vi koerer Redmine for dig
Redmine koerer i vores cloud-infrastruktur i Tyskland. Inklusive opdateringer, overvaagning, backup og support. Ingen serveradministration kraevet fra din side.
- GDPR-kompatibel, data hostet i Tyskland
- 24/7 overvaagning og backup
- Regelmaessige opdateringer og sikkerhedspatches
- Vores plugins inkluderet (Enterprise+ Bundle)
InHouse (On-Premise)
Din server, vores ekspertise
Du koerer Redmine paa din egen infrastruktur - vi tager os af opsaetning, vedligeholdelse, opdateringer og support. For fuld kontrol over dine data.
- Fuld datakontrol paa din server
- Skalerbart for voksende teams
- SSH-adgang kan begraenses til vores IP
- Vores plugins inkluderet (Enterprise+ Bundle)
Dine fordele
Med vores managed hosting sparer du interne ressourcer og beskytter dine projektdata langsigtet.
Forudsigelige omkostninger
Faste maanedlige omkostninger i stedet for interne administrationsudgifter til drift og vedligeholdelse.
Altid opdateret
Dit team bruger altid en aktuel, sikker og hurtig Redmine-version.
Plugins inkluderet
Gratis brug af vores kommercielle Redmine plugins i supportperioden. Se den komplette featureoversigt.
24/7 overvaagning
Centraliseret overvaagning af kritiske komponenter doegnet rundt.
Direkte support
Kompetent hjaelp fra teamet der kender og udvikler softwaren.
GDPR-kompatibel
Alle data forbliver i Tyskland. Ingen overfoersel til tredjeparter.
Vaelg din hosting-variant
Bestem hvem der skal koere serveren. Vaelg derefter den rigtige pakke.
Vi koerer Redmine for dig
Redmine koerer i vores tyske cloud-infrastruktur. Tre pakker afhaengigt af funktionsbehov.
Din server, vores ekspertise
Du stiller serveren til raadighed, vi tager os af drift og vedligeholdelse. To pakker plus individuelt tilkoebbare Add-Ons.
Priser Redmine Managed Hosting
Redmine kan koeres selvstaendigt eller i kombination med andre applikationer.
For all Cloud packages
- No setup fee
- Updates automatic
- Support via customer area
- All Enterprise+ Plugins usable
- Server location: Germany
- min. 100 GB storage capacity
- Traffic unlimited
- Current Redmine incl. 2FA
- AlphaNodes subdomain included
- Own domain optional
- Own SMTP server usable
- API requests limited
Data migration from an existing Redmine system is included in all Cloud packages. Projects and users are unlimited.
Cloud Basic
For small teams, without AI requirements
- All Enterprise+ Plugins
Cloud Professional
For teams with productivity needs
- All Enterprise+ Plugins
- Productivity Bundle
- Gantt Add-On
Cloud Business
For teams with SSO and AI requirements
- All Enterprise+ Plugins
- AI Add-On
- SAML / SSO Add-On
For both InHouse packages
- Setup from 700 EUR
- Updates automatic
- Support via customer area
- All Enterprise+ Plugins usable
- Server location: Customer site
- Storage: Customer responsibility
- Traffic: Customer responsibility
- Current Redmine incl. 2FA
- Own domain required
- Own SMTP server required
- API requests unlimited
- Projects and users unlimited
Data migration from an existing Redmine system is available and billed separately based on effort.
InHouse Basic
Your infrastructure, our expertise
- All Enterprise+ Plugins
InHouse Advanced
Your infrastructure, with Enterprise features
- All Enterprise+ Plugins
- AI Add-On
- SAML / SSO Add-On
Conditions (InHouse and Cloud)
- All pricing in EUR and net. Monthly billing in advance, only.
- Minimum period: 1 month. Can be cancelled 2 weeks before the end of the service period.
- E-mail support: Acceptance of error messages, technical support requests, other activities exclusively via the customer area
- Troubleshooting, answering support requests according to the "Best Effort" principle within our service hours
- Service hours: Mon - Fri from 9:00 to 17:00 (CET/CEST) with the exception of public holidays (BY, D)
- Contract for order processing (AVV): An AVV in accordance with GDPR is concluded in the course of our chargeable hosting services. The documents are available to customers in the customer area after you have placed an offical order.
Additional setup conditions (InHouse)
- Down payment for customers outside Germany: When the final order is placed, a down payment of 100% of the ordered positions is due. The customer will receive an invoice with concrete payment information. To be paid by the customer to us before the start of work (via PayPal or bank transfer to german bank account). The remaining amount (for other services, development etc.) is then payable on completion of the work in accordance with the term of payment from our final invoice.
Godt at vide: Enterprise+ Bundle og Add-Ons
Forskellen mellem fast inkluderede plugins og tilkoebbare features.
Enterprise+ Bundle
Alle Enterprise+ Plugins kan anvendes i alle hosting-pakker og forbliver aktive i hele kontraktperioden. Ingen maanedlig ekstrabetaling pr. plugin, da de er en del af hostinggebyret.
Add-Ons
Add-Ons faktureres maanedligt og separat. Efter afinstallation er de tilhoerende features ikke laengere tilgaengelige. Nogle Add-Ons er allerede inkluderet i de hoejere pakker.
Inkluderet i Enterprise+ Bundle
Kommercielle AlphaNodes plugins - inkluderet i alle hosting-pakker, aktiveres efter behov
Automation & ServiceDesk inkluderet i alle pakker - egen SMTP-server paakraevet.
Tilgaengelige Add-Ons
Maanedligt gebyr, allerede inkluderet i de hoejere pakker
Gantt Add-On
Drag-and-drop Gantt-planlaegning
99 EUR / maaned
ClamAV Add-On
Virusscanning af vedhaeftede filer
29 EUR / maaned
Redmine AI Hosting
GDPR-kompatibel lokal AI-infrastruktur til virksomheder med strenge databeskyttelseskrav. Kan tilfoejes til enhver hosting-pakke.
Testmiljoeer
Parallel Redmine-instans til test, datamodellering og traening
Et ekstra testmiljoe kan tilkoebes sammen med enhver hosting-pakke. Det koerer parallelt med produktionsmiljoeet og er velegnet til datamodellering, performance-test, plugin-test og traening. Opsaetning og vedligeholdelse haandteres analogt med produktionsmiljoeet. Opsaetningen faktureres engangs efter forbrug. Den maanedlige pris finder du i tabellen over valgfrie tjenester nedenfor.
Add-Ons er udelukkende tilgaengelige i produktionsmiljoeer og kan ikke aktiveres i testmiljoeer. Detaljer om de enkelte Add-Ons finder du paa de respektive produktsider.
Valgfrie tjenester
Yderligere tjenester der kan tilkoebes efter behov til enhver hosting-pakke.
Access Security: Access to all applications is provided by default via password-based authentication and can optionally be additionally secured through Multi-Factor Authentication (MFA). Additional authentication methods such as Single Sign-On (SSO) are available upon request. All systems work with role-based access controls for granular permission management.
Operations & Compliance: As a GDPR-compliant German company, we perform regular security updates and create automated, encrypted backups of your data. Our servers are located exclusively in German data centers, ensuring that all data is subject to German data protection laws and no third-country transfers take place.
Plugins: In addition, selected community plugins are used that enable more productive work (e.g., additionals, additional_tags).
Updates: Updates (Redmine minor releases, Redmine plugins) are applied regularly and promptly after automatic and/or manual review. Redmine major releases are applied after manual compatibility review and internal testing. Security updates are checked and applied at the system level (Linux) every four hours (if available).
Q: Which version? The complete database, as we use BorgBackup. The complete database is always restored if necessary (individual issues, wiki pages, or file attachments are not possible due to the Redmine architecture).
Q: Time range? The last 2 days / 1 set from the last week / 1 set from the last month.
Q: Who performs the restore? Restoring backups is part of our service. We take care of it for you when it becomes necessary.
The costs for inclusion in our monthly application maintenance (incl. review, update deployment, and compatibility check) vary depending on the plugin. We will inform you of the exact costs in an individual offer.
Third-party plugins: A valid customer support license (for commercial plugins) and compatibility with the existing system are required. We reserve the right to reject a plugin request if security, compatibility, or updates would be compromised.
Additional costs: For the use of plugins that are not provided and maintained by us, one-time costs for integration or uninstallation as well as monthly additional costs may apply.
Add-Ons: Add-Ons are billed separately on a monthly basis and are exclusively usable within the scope of the hosting contract. After cancellation of the hosting contract or individual Add-Ons, the associated plugins are uninstalled and their functions are no longer available. A transfer to a standalone Support License is not possible.
Redmine data (Cloud): After cancellation of a booked Managed Application Hosting Cloud package, access to the application is blocked at the end of the term and the data (including backups) is irrevocably deleted. The customer is therefore expressly required to save or export their data on their own in good time before the end of the term, or to arrange a migration of the data (e.g., backup) to another system (see Terms and Conditions).
Add-Ons such as AI Add-On, SAML / SSO Add-On, Gantt Add-On, Productivity Bundle, or ClamAV Add-On are not available in test environments and can only be booked and used in the production environment.
The following Add-Ons are currently available for monthly booking:
- Productivity Bundle - Extends Redmine with three plugins: Mentions Plugin (enhanced @-notifications), Collapse Closed Issues Plugin (hide closed issues), and Issue Checklists Plugin (structured checklists within issues).
- Gantt Add-On - Drag-and-drop Gantt planning, ideal for project managers and roadmap communication.
- AI Add-On - Unlocks all AI features in Redmine. With an active Add-On, you can connect your AI provider (OpenAI, Anthropic, Azure OpenAI, Google Gemini, Ollama, and others) and use AI-powered issue analyses, summaries, text generation, and more. Not available in Cloud Basic due to hardware constraints.
- SAML / SSO Add-On - Activates Single Sign-On in Redmine. Supports Microsoft Entra ID, Okta, Google, Keycloak, Shibboleth, and others - fully configurable via the web interface.
- ClamAV Add-On - Virus scanning for attachments. Security Add-On for companies with compliance requirements.
- Mentions Plugin - Enhanced @-mentions in comments. The notification email contains the full comment text, a dedicated subject line, and reaches people outside the project as well. Mentions in private notes also trigger a notification.
- Collapse Closed Issues Plugin - Closed subtasks and related issues are hidden by default and shown as a badge. Reduces page length on issues with many completed subtasks without losing information.
- Issue Checklists Plugin - Structured checklists directly within the issue: create and check off items, sort via drag & drop, progress bar, reusable templates, and optional lock when closing an issue with open items.
Time tracking (including stopwatch function) is now fully part of the Enterprise+ Bundle via the Timesheet Plugin and is included in every hosting package.
The plugins included in the hosting package (Enterprise+ Bundle) remain active for the entire term of the hosting contract and cannot be canceled individually.
Cost savings: Internal installation and maintenance require specialized IT staff, server hardware, software licenses, and extensive maintenance, including the provision of security updates. External providers like us amortize these costs across many clients and offer more cost-effective, scalable solutions. Regular updates are professionally managed, freeing up internal resources and minimizing the risk of outdated software and associated security vulnerabilities.
Focus on core business: Internal IT can concentrate on the company's core competencies instead of spending valuable time managing and maintaining web applications. As your external hosting provider, we assume full responsibility for availability, security, and regular updates, relieving internal IT of administrative tasks and allowing them to focus on more strategically important projects. This also prevents crucial security updates for Redmine or other applications from being neglected. And in case of questions or problems, we are your competent contact for both technical and user support requests.
Hvem er vores hosting til?
Med vores ekspertise fjerner vi forhindringerne ved selvadministreret drift.
SMV'er og nonprofits
Ofte mangler interne ressourcer eller viden til drift og vedligeholdelse. Vores hosting tilbyder fleksibilitet og omkostningskontrol.
Fokus paa databeskyttelse
Hvis du haandterer foelsomme projekter og har brug for kontrol over dine data, giver vores hosting dig mulighed for at implementere sikkerhedsstandarder optimalt.
Startups
Redmine er perfekt til hurtig vaekst. Skalerbart og tilpasseligt til individuelle behov og arbejdsgange.
Hvad vores servicepakke indeholder
For den bedst mulige, sikre og fejlfrie drift tager vi proaktivt os af den regelmaessige vedligeholdelse af din Redmine-applikation.
Opdateringer & vedligeholdelse
- Minor-opdateringer, major-opdateringer, patch releases
- Sikkerhedsopdateringer installeret hurtigt
- Opdateringer af installerede plugins (community eller tredjepart)
- Linux-operativsystemvedligeholdelse
Sikkerhed & overvaagning
- Krypterede backups (dagligt + snapshots hver 4. time)
- 24/7 overvaagning af kritiske komponenter
- Hurtig fejlfinding ved haendelser
- Adgang til vores kommercielle plugins
InHouse Hosting - saadan fungerer det
Fuld kontrol over dine data er vigtig for dig? Saa er vores InHouse-servicepakke det rigtige valg.
Du leverer serveren
- Fysisk server eller virtuel instans (Ubuntu eller Debian)
- I din virksomhed eller i et datacenter efter dit valg
- SSH-adgang (uden VPN), kan begraenses til vores IP
Vi tager os af driften
- Professionel installation og opsaetning af Redmine
- Opdateringsstyring for OS, Redmine og plugins
- Automatiske sikkerhedsopdateringer, backups, fejlfinding
Du faar fordel af
- Stabilt og hurtigt Redmine paa din egen server
- Forudsigelige omkostninger inden for et fast budget
- Hurtig, kompetent support i noedstilfaelde
Optional
- Support and individual services (remote)
Technical support regarding the care of the server environment (in case of malfunctions and failures) are usually included in the monthly package price. Not included are development services, consulting, user support or other (configuration) services that go beyond the technical support of the server. As well as post installation / activation of additional functionality, AddOns, Plugins, Libraries etc. Extra costs are charged for these services. A claim to support services in this context does not exist.
The operation of additional software that requires root permission for installation or operation is fundamentally not possible.
Professionelle Redmine Services
Fra raadgivning og koncept til implementering, strategi og optimering. Vi bringer etablerede IT-standarder fra store virksomheder til smaa og mellemstore virksomheder.
Redmine Hosting - bekymringsfri.
Redmine er et modent, webbaseret open source projektstyringsvaerktoej. Det samler teamkommunikation, opgaver og projektinformation et sted - fleksibelt tilpasseligt med plugins og temaer, med fuld omkostningskontrol.
Vi tager os af driften, saa du kan fokusere paa din kerneforretning.